Malcolm Cooper
York,United Kingdom
Summary
Accomplished professional with expertise in property leasing, management security, and healthcare policy. Demonstrates strong organizational and administrative skills, complemented by effective communication and customer service abilities. Proficient in Microsoft Office Suite, with a focus on leadership, training, and performance metrics analysis. Committed to enhancing operational efficiency through knowledge of hospital layouts, equipment usage, and emergency procedures.
Knowledgeable about supporting healthcare teams with compassion and reliability. Strong communication, teamwork, and organisational skills. Ready to use and develop interpersonal, time management, and problem-solving skills in Hotel Services Lead role.
Overview
6
6
years of professional experience
1
1
Certification
Work history
Hospital Porter
The Duchy Hospital (Circle Health Group Plc)
Harrogate
2025.04 - 2026.04
- Main Duties and Responsibilities
- The role is varied and involves both patient-facing and logistical tasks:
- Patient Transport: Moving patients between wards, treatment rooms, and departments (such as X-ray or operating theatres) using wheelchairs, beds, or trolleys.
- Logistics & Supplies: Delivering items including medical gases (oxygen cylinders), clean linen, patient records, mail, and pharmacy supplies.
- Clinical Support: Transporting laboratory specimens, blood products, and medical equipment safely and promptly.
- Waste Management: Collecting and disposing of various types of waste, including hazardous clinical waste, domestic refuse, and recycling.
- Dignity & Care: Respectfully moving patients from wards to other hospital Departments.
- General Maintenance: Assisting with furniture moves, cleaning outdoor areas, and gritting paths in cold weather.
- Key Skills and Requirements.
- A good standard of literacy and numeracy is expected.
- Communication: Ability to interact clearly and empathetically with patients who may be distressed, as well as with clinical staff.
- Physical Fitness: The role is physically demanding, requiring significant walking, lifting, and pushing of heavy equipment or patients.
- Emotional Resilience: Ability to remain calm under pressure and handle sensitive situations involving sickness or death.
- Reliability: Punctuality is critical for a 24/7 service where tasks are often urgent
Small Business Owner
MYMAC LOGISTICS
Boroughbridge
2020.03 - 2025.03
- Conduct nationwide and European transport courier services for same-day and next-day deliveries.
- Manage time-critical collections and deliveries across pre-planned routes.
- Facilitate dedicated trailer towing services using 4x4 vehicles for cars, boats, caravans, and plant equipment throughout the UK and Europe.
- Planned marketing campaigns for enhanced brand visibility.
- Led team meetings for improved communication.
- Negotiated contracts with suppliers to secure best prices.
- Organised company events for increased employee engagement.
- Established positive relationships with clients through exceptional service delivery.
- Streamlined operations by introducing cost-saving measures.
- Monitored industry trends, adapted business strategies accordingly.
Education
A Level - Engineering, Estate Agency, Financial Services, Engineering, Financial Services Diploma
Spennymoor Grammar School
Spennymoor, DurhamSkills
- Organisational skills
- Administrative experience
- Communication skills
- Property leasing and management
- Customer service
- Driving proficiency
- Microsoft Office suite
- Leadership and training
- Security management
- Personal protective equipment use
- Knowledge of hospital layout
- Hospital equipment usage
- Laboratory specimen transport
- Performance metrics analysis
- Visionary thinking
- Expertise in emergency procedures
- Healthcare policy understanding
- Work prioritisation
- Portering procedures knowledge
- Adaptability in various wards
- Discreet and confidential
- In-Patient escorting
Certification
- Certifactation Available on Request
- Present
- Driving Permitted Groups
- B1+B+C1+D1+BE+D1E+C1E
- Business Administration
- Financial Services Certification Company Based Training and Certification in Mortgage, Life Protection & Insurance, General Insurance
- Engineering Diplomas, Mechanical Engineering
- IOSH Certificate in Health and Safety Management at Work
Training
- VIBRANT PROPERTY Training Complated
- Property Inspection Assessor, Completing Property Check In-Out, Property Inventory, Periodic Inspections, Property Floor Plans
- (LRA) Inspection Legionella Risk Assessment
- Data Protection, Inclusion, Equality, Diversity Courses Completed.
- THE DUCHY HOSPITAL ( Circlehealth Group) Training Courses Completed
- Fire Safety in a Hospital Enviroment Workshop
- Fire and Safety in a Hospital Enviroment
- The Oliver McGowan Mandatory Training on Learning Disability and Autism
- Freedom to speak up Course
- Medical Gasses- Porters & HCAs
- Infection Prevention and Control Awareness (None Clinical)
- Dementia Awareness
- Equality & Diversity Human Rights
- Information Goveranace
- Patient Safety Incedent Reponse Framework-Hospital & Decontamination
- Moving and Handling Workshop
- Patient Moving and Handling
- PREVENT (Protecting People at Risk of Radicalisation)
- Safety, Health and the Enviroment
- Adult Basic Life Support
- Safeguarding Children Level 2 Pathway
- Safeguarding Vulnerable Adults Level 2 Pathway
- Patient First Course Completed
- Future Leaders Course Assigned
- Learning to Lead Course Assigned
- C.O.S.H ( Control of Hazardous Substances to Health)
Personal Details
- Driver's License: BE, Buses, C1, Cars, Light Vehicles, Medium vehicles, Minibuses, Mopeds, Motorcycles, Other
- Eligible to work in the UK: Yes
- Highest Level of Education: A-Level or equivalent
- Industry: Accounting, Automotive, Business Operations, Customer Service, Industrial Engineering, Loading and Stocking, Management, Mechanical Engineering, Military, Production & Manufacturing, Sales, Transportation Services
- Total years of experience: 30
Military Service
- Branch: 7th Battalion of Durham Light Infantry
- Service Country: United Kingdom
- Rank: Private
Timeline
Hospital Porter
The Duchy Hospital (Circle Health Group Plc)
2025.04 - 2026.04
Small Business Owner
MYMAC LOGISTICS
2020.03 - 2025.03
A Level - Engineering, Estate Agency, Financial Services, Engineering, Financial Services Diploma
Spennymoor Grammar School