Umar Iqbal
oldbury,West Midlands
Summary
A motivated and reliable individual who thrives in busy environments and isn’t afraid to get stuck in. Known for staying calm under pressure, working well with others, and keeping things running smoothly when things get hectic. Brings a strong sense of responsibility, a practical mindset, and a positive attitude to every task. Always willing to support the team and contribute to keeping standards high and operations running efficiently.
Overview
4
4
years of professional experience
2034
2034
years of post-secondary education
Work history
Hospital porter
Mitie
Dudley, West midlands
2025.12 - Current
- Delivered meals to patients, ensuring proper nutrition.
- Promoted health and safety regulations across the hospital setting through regular checks on fire exits and equipment safety measures.
- Organised transport for discharged patients to their homes.
- Assisted nurses during emergency situations, aiding efficient patient care.
- Adhered strictly to infection control policies while handling clinical waste or cleaning spillages; upheld best practices in health and safety management at all times.
- Contributed to patient comfort by adjusting bed positions and temperature controls upon request.
- Escalated critical issues observed whilst on duty to concerned personnel promptly.
- Responded promptly to calls from nursing staff or doctors, improving service efficiency.
- Ensured patient safety by transferring them to different hospital departments.
- Transferred patients safely between wards to receive treatment.
- Operated hospital beds, trollies, portering chairs and wheelchairs in line with hospital policies and correct manual handling techniques.
- Assisted clinical professionals as requested during procedures.
- Soothed patient anxieties by explaining details of procedures.
- Informed patients of necessary actions to prepare for clinical procedures.
- Made them feel comfortable and conversed with them during tough times.
Traffic management operative
Vocation
Halesowen, Dudley
2025.02 - 2025.12
- Provided clear navigation to drivers whilst handling unexpected traffic situations.
- Implemented detour plans during road closures, minimising disruptions for drivers.
- Coordinated with highway authorities to ensure compliance with legal regulations.
- Ensured safety by managing traffic flow within assigned construction sites.
- Utilised handheld devices for communication amongst team members whilst on duty.
- Organised shift schedules, ensuring 24 and 7 coverage at major intersections during project duration.
- Completed Lantra 12D and 12A/B training, improving range of skills and knowledge in traffic management and installations.
- Managed and Controlled agitated pedestrians and residents in a professional and calm manner
Call Handler
Great Barr Cars
Birmingham, west midland
2023.01 - 2025.01
- Handling inbound calls at a busy taxi base
- Assigning jobs to drivers and dispatching taxis
- Managing driver schedules and supporting with traffic and route updates
- Providing excellent customer service and dealing with inquiries
Estate Agent
GB properties
Birmingham, west midlands
2022.01 - 2023.01
- Conducting property viewings
- Managing rent collections for tenants
- Providing impartial professional advice and ongoing support
- Maintaining and delivering client relationships
Education
Diploma - Level 1 & 2 Plumbing, Level 1 & 2 Business
Dudley College
Dudley 2021.01 - 2025.01
GCSEs - Maths and English
Ormiston Sandwell Community Academy
Oldbury, Sandwell 2016.01 - 2020.01
Vocation Training - TTMBC (Temporary Traffic Management Basic Course), 12D T1 & T2, Highways Passport with common Induction
Via Up to Speed
Halesowen, DudleySkills
- Full, clean, UK driving licence with own transport
- Paitent
- Experience of shift work (including weekends and evenings)
- Level 1&2 Plumbing
- Level 1&2 Business
- Multilingual Fluent in English, Urdu and Arabic
- Computer skills
- Negotiation skills
- Social skills
- Administrative skills
Hobbies and Interests
Building cars, Gym, Boxing
Affiliations
- working on cars
- gym
- traveling
Languages
English
Proficient (C2)
Arabic
Fluent
Urdu
Native
Timeline
Hospital porter
Mitie
2025.12 - Current
Traffic management operative
Vocation
2025.02 - 2025.12
Call Handler
Great Barr Cars
2023.01 - 2025.01
Estate Agent
GB properties
2022.01 - 2023.01
Diploma - Level 1 & 2 Plumbing, Level 1 & 2 Business
Dudley College
2021.01 - 2025.01
GCSEs - Maths and English
Ormiston Sandwell Community Academy
2016.01 - 2020.01
Vocation Training - TTMBC (Temporary Traffic Management Basic Course), 12D T1 & T2, Highways Passport with common Induction
Via Up to Speed