Mathan Sundaralingam
Aylesbury,Buckinghamshire
Summary
Experienced customer service professional focused on delivering exceptional sales support and enhancing customer satisfaction. Achieve increased sales through strong communication skills and deep understanding of customer needs. Excel in creating positive customer interactions and fostering long-term relationships.
Overview
11
11
years of professional experience
Work history
Customer sales assistant
Tesco Superstore
Aylesbury, Bucks
2022.10 - Current
- Assisted customers to make informed purchasing decisions.
- Managed stock level for effective store operation.
- Built relationships with customers through friendly interaction and assistance.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
Sales assistant
Asda Ltd
Aylesbury, Bucks
2022.12 - 2026.04
- Built strong relationships with regular customers for repeat business.
- Collaborated effectively with team members to meet sales targets.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
- Assisted customers with product selection for optimal satisfaction.
Sales assistant
Poundland ltd
Harrow, Middlesex
2015.04 - 2021.11
- Managed till operations smoothly, reducing waiting time for customers.
- Offered personalised shopping advice to enhance customer experiences.
- Built strong relationships with regular customers for repeat business.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Assisted customers in locating specific items to boost satisfaction.
Sales Assistant
Iceland Frozen food Ltd
Wembley, Middlesex
2017.08 - 2021.10
- Demonstrated products effectively leading to increased sales conversions.
- Maintained knowledge of current sales promotions helping customers make informed buying decisions.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
Education
A-Levels -
Advanced Level
JAFFNA1999-12
Skills
- Cash handling
- Customer Service
- Product knowledge
- Stock management
- Just In Time stock control
Languages
English
Intermediate
B1
Timeline
Sales assistant
Asda Ltd
2022.12 - 2026.04
Customer sales assistant
Tesco Superstore
2022.10 - Current
Sales Assistant
Iceland Frozen food Ltd
2017.08 - 2021.10
Sales assistant
Poundland ltd
2015.04 - 2021.11
A-Levels -
Advanced Level