Makala Kinonda
Reading
Summary
Passionate and driven project support professional with a strong commitment to the modernization and advancement of the rail industry. . Skilled in coordinating possession planning and maintaining accurate performance reporting. I am very attentive to details, strong communication skills, and the ability to thrive in high-pressure, fast-paced environments. Dedicated to continuous improvement and professional growth, with a deep enthusiasm for contributing to a safer, smarter, and more sustainable railway network.
Overview
19
19
years of professional experience
4
4
years of post-secondary education
Work history
Healthcare Support Worker - Part Time
Concept Care
Reading, Berkshire
11.2022 - 08.2025
- Collaborated effectively with healthcare professionals to provide comprehensive care for patients.
- Delivered exceptional care for improved patient outcomes.
- Enabled better understanding between healthcare team members by acting as a liaison between them.
- Provided emotional support for patients and their families during difficult times.
Property Manager
Jenga UK Properties
Reading
09.2021 - 08.2025
- Collaborated with real estate agents during property marketing efforts to attract potential tenants quickly.
- Developed strategies to retain tenants, fostering long-term residency and stable rental income.
- Increased tenant satisfaction by addressing and resolving complaints promptly.
- Conducted market research to establish competitive rental prices whilst ensuring maximum profitability.
- Negotiated lease contracts to secure favourable terms for property owners.
Project Manager - 6 Months Secondment
Northern Rail
Preston, Lancashire
11.2024 - 06.2025
- Mitigated potential risks effectively, safeguarded against possible pitfalls within projects.
- Integrated new technologies into existing systems for improved functionality.
- Led cross-functional teams to achieve project goals on time.
- Identified risks, implemented mitigation strategies for secure project outcomes.
Learning Facilitator
Priors Court School
Newbury, West Berkshire
06.2016 - 11.2021
- Fostered a respectful and inclusive environment with clear communication techniques.
- Enhanced student engagement by implementing interactive learning strategies.
- Coordinated group activities to encourage peer-to-peer learning.
- Established positive relationships with colleagues and parents to support student's educational journey.
Duty Manager
LIDL UK
Reading , Berkshire
08.2006 - 10.2010
- Drafted detailed reports on daily operations, aiding senior management in decision-making process.
- Achieved smooth daily operations by overseeing staff and delegating tasks efficiently.
- Met sales targets consistently by motivating the team towards achieving common goals.
- Handled complaints professionally, leading to improved customer retention rates.
Education
Bachelor of Science - Information Technology
IMPACT INTERNATIONAL COLLEGE
09.2006 - 10.2009
Agile Project Management - Professional Certificate
Google
London 04.2024 - 04.2025
IOSH Managing Safely - Professional Certificate
HSQE
London /2024 - /2024
NEBOSH Level 3 Certification -
RRC
Reading /2022 - /2022
Skills
- Project support & delivery (GRIP framework, possession planning)
- HSQE compliance & CDM Regulations knowledge
- Risk assessments & safe systems of work
- Stakeholder coordination & contractor liaison
- Progress reporting & performance monitoring
- Understanding of railway infrastructure & Network Rail standards
- Strong analytical, organisational & multitasking abilities
- Proficient in MS Office, MS Project, and project tracking tools
- Detail-oriented with excellent written & verbal communication
- Committed to professional development (ICF & APM pathway)
Languages
English
Fluent
Affiliations
- Entrepreneurship
- Fitness and Sports
- Socialising
References
References available upon request.
Timeline
Project Manager - 6 Months Secondment
Northern Rail
11.2024 - 06.2025
Agile Project Management - Professional Certificate
Google
04.2024 - 04.2025
Healthcare Support Worker - Part Time
Concept Care
11.2022 - 08.2025
Property Manager
Jenga UK Properties
09.2021 - 08.2025
Learning Facilitator
Priors Court School
06.2016 - 11.2021
Bachelor of Science - Information Technology
IMPACT INTERNATIONAL COLLEGE
09.2006 - 10.2009
Duty Manager
LIDL UK
08.2006 - 10.2010
IOSH Managing Safely - Professional Certificate
HSQE
/2024 - /2024
NEBOSH Level 3 Certification -
RRC
/2022 - /2022
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