Summary
Overview
Work history
Education
Skills
Languages
Affiliations
References
Timeline
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Makala Kinonda

Reading

Summary

Passionate and driven project support professional with a strong commitment to the modernization and advancement of the rail industry. . Skilled in coordinating possession planning and maintaining accurate performance reporting. I am very attentive to details, strong communication skills, and the ability to thrive in high-pressure, fast-paced environments. Dedicated to continuous improvement and professional growth, with a deep enthusiasm for contributing to a safer, smarter, and more sustainable railway network.

Overview

19
19
years of professional experience
4
4
years of post-secondary education

Work history

Healthcare Support Worker - Part Time

Concept Care
Reading, Berkshire
11.2022 - 08.2025
  • Collaborated effectively with healthcare professionals to provide comprehensive care for patients.
  • Delivered exceptional care for improved patient outcomes.
  • Enabled better understanding between healthcare team members by acting as a liaison between them.
  • Provided emotional support for patients and their families during difficult times.

Property Manager

Jenga UK Properties
Reading
09.2021 - 08.2025
  • Collaborated with real estate agents during property marketing efforts to attract potential tenants quickly.
  • Developed strategies to retain tenants, fostering long-term residency and stable rental income.
  • Increased tenant satisfaction by addressing and resolving complaints promptly.
  • Conducted market research to establish competitive rental prices whilst ensuring maximum profitability.
  • Negotiated lease contracts to secure favourable terms for property owners.

Project Manager - 6 Months Secondment

Northern Rail
Preston, Lancashire
11.2024 - 06.2025
  • Mitigated potential risks effectively, safeguarded against possible pitfalls within projects.
  • Integrated new technologies into existing systems for improved functionality.
  • Led cross-functional teams to achieve project goals on time.
  • Identified risks, implemented mitigation strategies for secure project outcomes.

Learning Facilitator

Priors Court School
Newbury, West Berkshire
06.2016 - 11.2021
  • Fostered a respectful and inclusive environment with clear communication techniques.
  • Enhanced student engagement by implementing interactive learning strategies.
  • Coordinated group activities to encourage peer-to-peer learning.
  • Established positive relationships with colleagues and parents to support student's educational journey.

Duty Manager

LIDL UK
Reading , Berkshire
08.2006 - 10.2010
  • Drafted detailed reports on daily operations, aiding senior management in decision-making process.
  • Achieved smooth daily operations by overseeing staff and delegating tasks efficiently.
  • Met sales targets consistently by motivating the team towards achieving common goals.
  • Handled complaints professionally, leading to improved customer retention rates.

Education

Bachelor of Science - Information Technology

IMPACT INTERNATIONAL COLLEGE
09.2006 - 10.2009

Agile Project Management - Professional Certificate

Google
London
04.2024 - 04.2025

IOSH Managing Safely - Professional Certificate

HSQE
London
/2024 - /2024

NEBOSH Level 3 Certification -

RRC
Reading
/2022 - /2022

Skills

  • Project support & delivery (GRIP framework, possession planning)
  • HSQE compliance & CDM Regulations knowledge
  • Risk assessments & safe systems of work
  • Stakeholder coordination & contractor liaison
  • Progress reporting & performance monitoring
  • Understanding of railway infrastructure & Network Rail standards
  • Strong analytical, organisational & multitasking abilities
  • Proficient in MS Office, MS Project, and project tracking tools
  • Detail-oriented with excellent written & verbal communication
  • Committed to professional development (ICF & APM pathway)

Languages

English
Fluent

Affiliations

  • Entrepreneurship
  • Fitness and Sports
  • Socialising

References

References available upon request.

Timeline

Project Manager - 6 Months Secondment

Northern Rail
11.2024 - 06.2025

Agile Project Management - Professional Certificate

Google
04.2024 - 04.2025

Healthcare Support Worker - Part Time

Concept Care
11.2022 - 08.2025

Property Manager

Jenga UK Properties
09.2021 - 08.2025

Learning Facilitator

Priors Court School
06.2016 - 11.2021

Bachelor of Science - Information Technology

IMPACT INTERNATIONAL COLLEGE
09.2006 - 10.2009

Duty Manager

LIDL UK
08.2006 - 10.2010

IOSH Managing Safely - Professional Certificate

HSQE
/2024 - /2024

NEBOSH Level 3 Certification -

RRC
/2022 - /2022
Makala Kinonda