Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

MAJEED BABU

Birmingham

Summary

AI Student by day, tech innovator by night. Currently building a marketing tool designed for small to medium business owners while pursuing an MSc in Artificial Intelligence. Experienced in team management, operations, and delivering exceptional customer experiences. Seeking part-time opportunities to apply my diverse skill set while continuing my academic pursuits.

Overview

4
4
years of professional experience

Work History

Cash Desk Volunteer

British Heart Foundation
Bull Street, West Midlands
12.2024 - 02.2025
  • Accurately handled cash and card transactions, balancing tills at the end of each shift
  • Provided exceptional customer service by addressing inquiries and resolving complaints promptly
  • Maintained a clean and organized checkout area, restocked items, and assisted with inventory management
  • Promoted Gift Aid and sales campaigns, encouraging customers to support the foundation's mission

Waiter (Part Time)

Albaik Restaurant
Valanchery, Kerala, India
09.2024 - 12.2024
  • Provided friendly and attentive table service, ensuring customers had a positive dining experience.
  • Took accurate orders and communicated them efficiently to the kitchen staff, maintaining a smooth workflow.
  • Assisted with cleaning and organizing the dining area, ensuring a welcoming atmosphere for guests.
  • Resolved customer concerns promptly and professionally to ensure satisfaction.


Product Manager

GritInc
Bangalore
08.2023 - 09.2024
  • Architecting an AI-powered marketing platform that streamlines campaign management
  • Applying machine learning concepts to solve real-world marketing challenges
  • Contributed to the development process, designing product architecture and collaborating with the technical team
  • Coordinated cross-functional tasks and led stakeholder meetings to align on project milestones

Software engineer

Innovature Labs
Kochi, India
02.2021 - 07.2023

• Contributed to the development of systems that streamlined processes and improved overall internal operations.

• Worked closely with team members to overcome challenges and ensure project success.

• Played a key role in refining workflows and improving the efficiency of large-scale data processing systems.

• Built strong working relationships with colleagues and clients, fostering trust and collaboration.

Education

MSc - Artificial Intelligence

ASTON UNIVERSITY
Birmingham
01.2025 -

Bachelor of Technology - Computer Science

LPU
01.2017 - 01.2021

Skills

  • Project Management
  • Customer Service
  • Communication and People Skills
  • Time Management
  • Leadership
  • Conflict Resolution
  • Python
  • Deep Learning
  • SQL
  • Machine Learning
  • Product Management
  • Cleaning and sanitizing

Languages

English
Fluent
Hindi (basic)
Elementary

Timeline

MSc - Artificial Intelligence

ASTON UNIVERSITY
01.2025 -

Cash Desk Volunteer

British Heart Foundation
12.2024 - 02.2025

Waiter (Part Time)

Albaik Restaurant
09.2024 - 12.2024

Product Manager

GritInc
08.2023 - 09.2024

Software engineer

Innovature Labs
02.2021 - 07.2023

Bachelor of Technology - Computer Science

LPU
01.2017 - 01.2021
MAJEED BABU