Jordan WRIGHT
Birmingham
Summary
A keen and enthusiastic learner with a strong desire to keep learning. I'll always go the extra mile to complete and task that's asked of me. Throughout years of work, I've developed key skills which have further enhanced efficiency at work such as good problem solving and a more methodical approach to tasks.
Overview
9
9
years of professional experience
8066
8066
years of post-secondary education
Work history
Theatre Assistant
NHS-Birmingham
Birmingham, Birmingham
04.2022 - 07.2025
- Delivered first class care to patients pre, intra, and post operative surgery
- Safely disposed of clinical waste in accordance with correct disposal guidelines
- Safely moved patients onto trolleys before, and following surgical procedures
- Cleaned theatre rooms between operations in line with Infection Control (IC) procedures
- Assisted in administrative operations by accurately completing patient theatre checklist, stock checklists and booking of patients in, and out of theatre
- Reduced patient anxiety prior to surgical procedures by calmly explaining process involved as well as managing patient queries
- Prepared surgical equipment and instruments for surgeries
- Assisted operating team in direct patient care by performing routine observations including ECG monitoring, getting patient prepared for theatre and making them feel at ease throughout surgery
- Offered flexibility to assist various departments
- Understood tasks with little instruction or supervision
- Paid attention to detail to identify inaccuracies or sub-standard output
- Communicated clearly with colleagues at multiple levels
- Took detailed notes to document orders and specific requests
- Attended daily tasks with sense of urgency
- Paid strong attention to detail to meet strict specifications
- Anticipated and planned for operational issues to keep things running smoothly
- Prepared equipment needed to complete tasks for smooth workflow
- Proactively resolved or recommended ways to tackle process inefficiencies
- Responded to emergency and urgent issues as reliable team member
- Used initiative to identify and resolve stock issues
- Attended briefings and meetings to stay updated on latest change in operations
- Went extra mile to deliver highly responsive service
- Prepared spaces for safe and orderly use for range of professionals
- Carried out range of ad-hoc tasks as reasonably required
- Distributed updated notes promptly to relevant personnel
- Maintained full inventory at operational levels through careful stock control
- Helped assist in delivering life-saving care to over 20 patients per week
- Attended on-call out of hours stroke service assisting in life-saving care to over 10 patients per
- Helped maintain theatre inventory, ensuring efficient use of resources.
Hospital Porter
NHS-Birmingham
Birmingham, Birmingham
07.2019 - 04.2022
- Maintained thorough knowledge of safeguarding through regular training for optimised patient care provisions
- Verified correct, compliant collection, handling and disposal of soiled and clinical hospital waste
- Cleaned and disinfected used equipment from wheelchairs to portering chairs
- Responded to cardiac arrests and provided trolley and supporting equipment for such incidents
- Provided safe, timely transportation of varied goods, food and waste within hospital grounds
- Operated hospital beds, trollies, portering chairs and wheelchairs in line with hospital policies and correct manual handling techniques
- Brought and collected medical gases to different departments and wards
- Transferred patients safely between wards to receive treatment
- Handled safe, secure storage and care of patients' property, confirming appropriate items were correctly and accurately returned
- Undertook delivery of specimens and blood samples to laboratories
- Reported clinical and no-clinical incidents and accidents to line manager
- Assisted and reacted in unforeseen circumstances or in event of emergency situations
- Facilitated patients' onward transmission to relevant wards, providing exceptional levels of care
- Prioritised infection control by consistently adhering to regulations, enhancing continued quality of patient care
- Deliver over 100 units of blood throughout year to assist in patient care
- Attended over 5 cardiac arrests every
- Adhered strictly to infection control policies while handling clinical waste or cleaning spillages; upheld best practices in health and safety management at all times.
Window Cleaner
M&Bg Ltd.
Birmingham, Birmingham
03.2018 - 01.2019
- Planned jobs and tasks well to achieve cleaning targets
- Monitored cleaning stock levels and promptly ordered required items
- Recorded completed cleans using mobile application systems
- Operated reach and wash systems to provide ground-level cleaning
- Observed Work at Height Regulations to safely clean high-rise building exteriors
- Kept training and licences up to date for safe working practices
- Removed cobwebs and debris for thorough cleaning preparation
- Used water-fed poles to clean customer windows to specification
- Completed exterior cleaning of large windows per day
- Maintained high degree of Professionalism
- Attended over 15 commercial and residential properties every week
Crew Member
Mcdonalds
Birmingham, Birmingham
09.2016 - 03.2018
- Trained in food safety and hygiene practices
- Prepared products following restaurant portion and presentation standards
- Maximised restaurant cleanliness and accessibility
- Operated cash register to take payments and process orders
- Maintained clean and sanitary food preparation areas and equipment
- Attended to customers with friendly and accurate service
- Acted as team player by helping colleagues finish their tasks
- Prepared food and beverages within target timeframes
- Flexibly took on various roles to support workflow
- Cleaned food preparation areas, cooking surfaces and utensils throughout shifts
- Took orders at counter and drive-through with clear communication and professionalism
- Stayed up-to-date on fast food menu changes to answer customer ingredient and portion questions
- Used fryers, grills and microwaves while following safety guidelines
- Prepared ingredients before busy period based on expected customer levels
- Greeted incoming customers, offered menu information and documented orders
- Followed optimum procedures and daily checklists to keep establishment in compliance with health and safety codes
- Prepared sandwiches and salads to recipe guidelines
- Took cash and card payment at checkout, providing correct change and receipts when requested
- Fried chicken, fish and potatoes to make different fast food dishes
- Handled customer complaints using quick decision-making to resolve issues
- Grilled meats for correct time to reach safe internal temperatures
- Prepared tea, coffee and carbonated beverages for customers
- Achieved excellent customer service by greeting customers and meeting quality expectations
- Shared product knowledge to answer customer questions and make suggestions
- Served high volumes of guests in fast-paced service environments with exceptional customer care
- Performed daily opening and closing routine including cashing up, inventory checks and security procedures
- Addressed questions, concerns and complaints of customers
- Established professional relationships with peers to enhance productivity and teamwork
- Supported store goals by maximising sales opportunities and providing great quality service
- Took customers food orders over 50 times using
- Upheld health and safety guidelines whilst preparing food items preventing cross-contamination risks.
- Delivered consistent high-quality service contributing to positive reputation of establishment.
- Coordinated with kitchen staff for timely preparation of orders reducing wait times for customers.
- Adhered to strict hygiene practices while handling food ensuring safety at all times.
Education
NVQ in Level 2 - Light Vehicle Maintenance And Repair
South And City College
Birmingham06.2018
GCSEs - English Language
Baverstock Academy
Birmingham06.2017
GCSEs - Maths
Baverstock Academy
Birmingham06.2015
GCSEs - English Literature
Baverstock Academy
Birmingham06.2015
GCSEs - Science
Baverstock Academy
Birmingham06.2015
Skills
- Self-responsibility
- Dependability
- IT competent
- Good problem solving skills
- Active listening
- Leadership
- Great customer service
- Ability to work under pressure
- Good time management
- Good communication
Personal Information
Date of birth: 02/19/99
Timeline
Theatre Assistant
NHS-Birmingham
04.2022 - 07.2025
Hospital Porter
NHS-Birmingham
07.2019 - 04.2022
Window Cleaner
M&Bg Ltd.
03.2018 - 01.2019
Crew Member
Mcdonalds
09.2016 - 03.2018
NVQ in Level 2 - Light Vehicle Maintenance And Repair
South And City College
GCSEs - English Language
Baverstock Academy
GCSEs - Maths
Baverstock Academy
GCSEs - English Literature
Baverstock Academy
GCSEs - Science
Baverstock Academy
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