Maisy North

This role involves:

• Travelling to clinic sites covering Oxfordshire and Buckinghamshire.
• Ensuring patients feel welcome and comfortable throughout the screening process.
• Administering eye drops (to enlarge pupils) and taking photographs to monitor the effects of diabetes on vision.
• Maintaining specialised cameras and medical equipment to ensure functionality and hygiene standards.
• Identifying patients requiring urgent onward referral.
• Maintaining a sufficient stock of consumables to run the clinic.

This role involved:

• Picking and packing online shopping orders for customers.
• Ensuring high-quality service by selecting the best product based on the date and quality of the item.
• Assisting customers and helping them locate products around the store.
• Strong time management to simultaneously balance helping in-store customers and fulfilling online orders.

This role involved:

• Assisting customers by answering questions, giving advice and resolving any issues.
• Ensuring that stock was replenished and well displayed.
• Proactively listening to support team needs and priorities.

This role involved:

• Accurately and efficiently picking and packing online shopping orders for customers whilst under time pressure.
• High-level attention to detail to select the best products to maintain high customer satisfaction.
• Precise origination and Problem-solving to ensure items were packed properly.

This role involved:

• Working flexibly to support colleagues during the peak shopping season.
• Providing exceptional customer service.
• Adapting to changing business needs by taking on several roles.
• Working in a dynamic team to maximise sales and customer satisfaction.