Maisy Carter
Gosport,Hampshire
Summary
Reliable and proactive professional with expertise in technical writing and a strong proficiency in the Microsoft Office suite. Demonstrates exceptional organisational skills, effective scheduling, and time management. Weekly volunteer at RSPCA Solent and elected committee member of Lee On Solent Community Association.
Offering a friendly approach, strong communication skills, problem-solving abilities, working well as a team, and handling unexpected situations with calm and clarity. Ready to use and develop organisational, leadership, and decision-making skills in a receptionist role.
Overview
1
1
year of professional experience
3
3
years of post-secondary education
Work history
Duty Officer/Bar Staff
Lee On Solent Community Association
Gosport, Hampshire
11.2024 - Current
- Alcohol Personal Licence Holder (APLH)
- Assisted in employee training to enhance performance and product knowledge.
- Delivered excellent customer service whilst leading a busy bar environment.
- Monitored cash handling procedures to maintain financial integrity.
Sales assistant
The Official Ted Lasso Store
Richmond, Richmond upon Thames
06.2024 - 11.2024
- Fostered a welcoming store environment by maintaining clean and well-organised displays.
- Delivered exceptional after-sales service, encouraging repeat business.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Showcased in-depth knowledge of local history and filming locations for tourists' education.
English as a foreign language teacher
SFA Sprachreisen
Salzburg, Austria
05.2024 - 06.2024
- Encouraged students' active participation in class discussions, fostering a dynamic learning environment.
- Employed creative strategies for teaching grammar and vocabulary concepts, achieving better comprehension amongst students.
- Delivered A2-C1 level English lessons, creating diverse lesson plans to accommodate all students' needs.
Education
Bachelor of Arts - English Literature and Creative Writing
Cardiff University
Cardiff 09.2020 - 06.2023
Skills
- Technical writing expertise
- Effective organisation, scheduling and time optimisation
- Microsoft office suite proficiency
- Sensitivity to privacy
- Customer service-oriented
- Complaint handling
- Telephone etiquette
Affiliations
Cat Care and Socialising volunteer at RSPCA Solent since March 2025 and elected committee member of Lee On Solent Community Association
References
References available upon request.
Timeline
Duty Officer/Bar Staff
Lee On Solent Community Association
11.2024 - Current
Sales assistant
The Official Ted Lasso Store
06.2024 - 11.2024
English as a foreign language teacher
SFA Sprachreisen
05.2024 - 06.2024
Bachelor of Arts - English Literature and Creative Writing
Cardiff University
09.2020 - 06.2023
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