Maisy Bowie
Cults,Aberdeen City
Summary
Friendly and motivated individual with strong communication and teamwork skills, able to handle fast-paced environments and provide excellent customer service. Proficient in multitasking and maintaining positive attitude under pressure. Committed to enhancing guest experiences and contributing to smooth-running operation.
Organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations.
Overview
2
2
years of professional experience
Work History
Waitress assistant
Ardoe House hotel
Aberdeen, Aberdeen City
11.2024 - Current
- Assisted head waitress with large party coordination, aiding in smooth function.
- Worked closely with kitchen staff members to understand dietary needs of specific clients.
- Alleviated workload of wait staff through diligent assistance.
- Maintained cleanliness in serving and dining area for hygienic environment.
- Delivered meals swiftly, contributing to positive dining experience for guests.
- Collaborated with team to provide efficient service during peak hours.
- Enhanced customer service by promptly taking orders and delivering food.
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
Administrative assistant
TEXO
Westhill, Aberdeenshire
07.2024 - 09.2025
- Organised client meetings, prepared agendas and took detailed minutes.
- Interacted professionally with clients providing excellent service at all times.
- Expedited document filing system with a new, organised method.
- Ensured efficient travel arrangements for staff including booking flights and accommodations.
- Initiated purchase orders for office supplies ensuring cost-effective procurement.
- Improved customer satisfaction through prompt response to email and phone queries.
- Contributed to team effort by accomplishing related results as needed.
- Maintained stock levels to avoid shortages in office supplies.
- Submitted timely reports which provided critical updates on various projects.
Waitress assistant
Baxter Storey
Old Aberdeen, Aberdeen City
06.2023 - 01.2025
- Alleviated workload of wait staff through diligent assistance.
- Enhanced dining experience through friendly interaction with customers.
- Managed cash register efficiently, ensuring accurate billing process for customers.
- Ensured customer satisfaction by addressing queries and complaints promptly.
- Supported inventory management by maintaining accurate stock records of supplies.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Maintained excellent level of service in busy and demanding restaurant environment.
- Delivered exceptional service by greeting and serving customers in timely, friendly manner.
Education
Scottish Qualifications Certificate -
Cults Academy
AberdeenSkills
- Basic mathematics
- Tactful up-selling
- Handling point-of-sale systems
- Empathetic service
- Prompt response
- Proactive listening
- Communicative and articulate
- Calm under stress
- Outgoing and enthusiastic
- Friendly and kind
- Determined and hardworking
- Leadership
- Motivated
Timeline
Waitress assistant
Ardoe House hotel
11.2024 - Current
Administrative assistant
TEXO
07.2024 - 09.2025
Waitress assistant
Baxter Storey
06.2023 - 01.2025
Scottish Qualifications Certificate -
Cults Academy
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