Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies and Interests
Timeline
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Maisie Douglas

Coventry,West Midlands

Summary

I possess excellent analytical, research, and communication skills, and thrive in environments that require critical thinking and attention to detail. I am committed to contributing positively to society, I am now seeking opportunities to further develop my knowledge and practical experience within the criminal justice field. My long-term goal is to support efforts that promote community safety, fairness, and justice for all individuals. I am particularly interested in areas such as Probation work and supporting individuals affected by domestic violence.

Overview

5
5
years of professional experience

Work History

Probation Services Officer

Ministry of Justice
Coventry, West Midlands
01.2026 - Current
  • Meeting with offenders and dealing with the differing risks they may bring.
  • Liaising and meeting with different agencies regarding offenders i.e. the Polices, housing companies, safeguarding.
  • Maintaining database software to record notes of meetings and future plans for people of probation.
  • Dealing with neuro divergent needs of people on probations and adapting rules to suit them going forward.
  • Creating sentence plans for people on probation and supporting their movement from custody into society/housing and employment.
  • Holding interventions to prevent desistance.

Bakery assistant

Greggs
Coventry, Warwickshire
08.2021 - Current
  • Serving customers in a friendly, efficient, and professional manner, ensuring excellent customer service at all times.
  • Maintaining high standards of cleanliness and hygiene within the shop, including food preparation areas, customer spaces, and equipment.
  • Handling cash and card transactions accurately, operating the till system, and following company procedures for refunds and exchanges.
  • Working effectively as part of a team, supporting colleagues during busy periods and contributing to a positive, inclusive workplace environment.
  • Adhering to health, safety, and food hygiene regulations, ensuring a safe working environment for both customers and staff.
  • Participating in regular team briefings and training sessions to stay up to date with promotions, new products, and company policies.

Assistant Volunteer

Langeraid
Coventry, West Midlands
07.2025 - 01.2026
  • Assisting in preparing and distributing food packages for homeless individuals and vulnerable communities.
  • Supporting logistical tasks such as inventory management and donation sorting.

Administrative Assistant

Harrington's and CO Estate Agents
Coventry, Warwickshire
06.2021 - 07.2021
  • Handled incoming calls and emails, providing prompt responses or directing queries to appropriate departments.
  • Handled photocopying documents, updating files and faxing communications for staff.
  • Maintained comprehensive filing systems, both digital and paper-based, for easy retrieval of documents.
  • Managed confidential information with discretion, upholding data protection standards.

Education

Certificate of higher education - Criminology

University of Derby
01-2025

A levels - Sociology (C), History (C), BTEC Health and Social Care (Distinction)

Cardinal Newman
Coventry
01-2022

GCSEs - 8 GCSE's achieved at Grades B-C (Including English, Maths and Science)

Cardinal Newman
Coventry
01-2020

Skills

  • Communication skills
  • Public speaking
  • Problem-solving
  • Willingness to learn
  • Calm under pressure

Accomplishments

  • I cheered for Team England Para cheer at the world championships in Florida.
  • Part of and a valued team member of the Derby University cheer team committee.
  • Awarded a sports tie during my time at sixth form for my dedication to sports.

Hobbies and Interests

  • Cheerleading - Cheerleading involves discipline, teamwork, coordination, and leadership skills, all of which are transferable to Employment.
  • Meeting up with my friends - Shows the ability to maintain healthy work-life balance and manage personal wellbeing.
  • Reading - Encourages a broad understanding of human behavior, societal issues, and historical contexts, supporting empathetic and informed decision-making when working with offenders, victims, or vulnerable individuals.

Timeline

Probation Services Officer

Ministry of Justice
01.2026 - Current

Assistant Volunteer

Langeraid
07.2025 - 01.2026

Bakery assistant

Greggs
08.2021 - Current

Administrative Assistant

Harrington's and CO Estate Agents
06.2021 - 07.2021

Certificate of higher education - Criminology

University of Derby

A levels - Sociology (C), History (C), BTEC Health and Social Care (Distinction)

Cardinal Newman

GCSEs - 8 GCSE's achieved at Grades B-C (Including English, Maths and Science)

Cardinal Newman
Maisie Douglas