Maisie Addison
Watford,Hertfordshire
Summary
I am a friendly, bubbly and approachable individual who takes pride in delivering excellent customer service. I am positive, reliable, and enjoy engaging with others in a professional and helpful manner. I am highly motivated, hardworking and able to work well both independently and as part of a team. I am eager to learn new skills and contribute to a positive and welcoming environment in any role I undertake.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work history
Sales assistant
WHSmith
Watford, Hertforshire
2024.08 - Current
Collaborated within a team to oversee store operations. Improved customer service by efficiently handling queries and complaints. Built strong relationships with regular customers for repeat business. Checked and unpacked deliveries, ensuring efficient stock management. Replenished stock and updated seasonal displays. Served as an occasional keyholder to help my team.
Education
Certificate of Higher Education - Business and marketing studies
West Herts College
Watford 2023.09 - 2025.06
Skills
- Point of sale operation
- Initiative taking
- Cash handling
- Visual merchandising
- Positive attitude
- Complaint handling
- Outstanding customer service
- Sales techniques
- Refund and exchange processing
Timeline
Sales assistant
WHSmith
2024.08 - Current
Certificate of Higher Education - Business and marketing studies
West Herts College
2023.09 - 2025.06