Maia Tamayo
Malvern,Worcestershire
Summary
Experienced worker bringing enthusiasm, dedication and exceptional work ethic. Highly versatile and adaptable to fast-paced, changing environments. Keen on providing the best customer service possible.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work History
Restaurant waiter
Bar Limon
Great Malvern, Worcestershire
05.2022 - Current
- Supported restaurant set-up, cleaning and preparations, readying appropriately for first customer arrivals.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
- Provided attentive, professional front-of-house service by checking reservations and showing guests to correct tables.
- Delivered exceptional service by greeting and serving customers in timely, friendly manner.
- Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
- Advised guests on menu selections, ordering processes and facilities locations, optimising customer comfort.
- Supported closing and clearing the restaurant, preparing for the next day of service.
- Helped prepare garnishes and cocktails and other drinks during busy hours of service.
Waiter
La Famille Lafon
Magalas
08.2023 - 09.2023
- Provided friendly, courteous service in both French and English maximising positive customer satisfaction ratings.
- Supported restaurant closing duties, from cleaning dining areas to cashing up tills.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Totalled bills for customers and accepted payment via cheque, currency and card payments.
Waiter
La Famille Lafon
Magalas
08.2023 - 09.2023
- Provided friendly, courteous service in both French and English maximising positive customer satisfaction ratings.
- Supported restaurant closing duties, from cleaning dining areas to cashing up tills.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Totalled bills for customers and accepted payment via cheque, currency and card payments.
Education
GCSEs -
Christopher Whitehead Language College
Worcester 09.2021 - 06.2023
A-Levels - French, English Lit, Film Studies
Christopher Whitehead Language College
Worcester 09.2023 -
Skills
- High-volume dining
- Upbeat, outgoing and positive
- Spirits, wine and food service
- Cleaning requirements
- Table service
- Menu knowledge
- In-depth food and wine knowledge
- Efficient under pressure
Languages
English
Native
Spanish
Intermediate
French
Upper intermediate
Timeline
A-Levels - French, English Lit, Film Studies
Christopher Whitehead Language College
09.2023 -
Waiter
La Famille Lafon
08.2023 - 09.2023
Waiter
La Famille Lafon
08.2023 - 09.2023
Restaurant waiter
Bar Limon
05.2022 - Current
GCSEs -
Christopher Whitehead Language College
09.2021 - 06.2023
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