Mahrokh Hosseinpour
Glasgow,Lanakshire
Summary
I am a Travel and Tourism Level 6 student at college with experience helping in a family salon. I have good communication, organisation, and teamwork skills from working with customers, using the till, and helping with daily tasks. I want to gain more experience in customer service and grow my skills in travel and hospitality.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Salon Assistant
Marzia House of Beauty
2025.01 - Current
- Assisted with stock duties, ordering beauty products and styling tools to replenish supply.
- Covered reception by answering phone calls and booking appointments for customers.
- Prepared clients for treatment and explained salon procedures.
- Prepared and served refreshments to clients, providing a comfortable and welcoming atmosphere.
- Addressed client queries and concerns with professionalism, ensuring satisfaction and retention.
Education
Travel and Tourism
City of Glasgow College
Glasgow 2025 - 2026
Skills
- Customer service
- Time management
- Salon procedures
- Client relationship management
- Service orientation
Languages
Persian
First Language
English
Advanced
C1
Certification
National 4 Maths, Passed
National 5 Administration, A
National 5 Physical Education, A
National 5 Art and Design, B
English (ESOL) SQA Highers, B
Drama SQA Highers, C
Interests
- Listening to music
- Watching films/ series
- Socialising
- Gaming
- Traveling
- Reading
Timeline
Salon Assistant
Marzia House of Beauty
2025.01 - Current
Travel and Tourism
City of Glasgow College
2025 - 2026