Maha Jahangir
Blackburn,Blackburn with Darwen
Summary
A detail-oriented professional with expertise in time optimisation, cash handling, and customer retention. Demonstrates strong communication skills within teams and excels in customer service, brand promotion, and stock control. Proficient in basic accounting, stock room management, and money handling, ensuring operational efficiency and accuracy. Committed to fostering positive customer experiences while supporting organisational goals through effective resource management and team collaboration.
Overview
2
2
years of professional experience
9
9
years of post-secondary education
Work history
Sales assistant
Claires
Blackburn, Blackburn with Darwen
02.2024 - 02.2025
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Trained new staff members, fostering a supportive working environment.
- Collaborated effectively with team members to meet sales targets.
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
- Maintaining clean and well-organised displays helped to create an inviting store environment.
Sales assistant
Bodycare
Blackburn, Blackburn with Darwen
02.2023 - 12.2023
- Ensured stock replenishment on time to maintain product availability.
- Assisted customers with product selection for optimal satisfaction.
- Built strong relationships with regular customers for repeat business.
- Delivered exceptional after-sales service, encouraging repeat business.
- Conducted daily inventory checks to manage stock levels accurately.
- Improved customer service by efficiently handling queries and complaints.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Collaborated effectively with team members to meet sales targets.
Sales assistant
Boots UK
Blackburn, Blackburn with Darwen
02.2023 - 02.2023
- Delivered exceptional after-sales service, encouraging repeat business.
- Fostered a welcoming store environment by maintaining clean and well-organised displays.
- Learnt about new products quickly, providing comprehensive guidance to customers.
- Conducted daily inventory checks to manage stock levels accurately.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Improved customer service by efficiently handling queries and complaints.
- Utilised excellent communication skills to provide detailed product information.
Education
Bachelor of Science - Banking & Finance
Manchester Metropolitan University
Manchester 09.2023 - 07.2026
A-Levels - Business, Psychology, Maths
Blackburn College
Lancashire 09.2021 - 06.2023
High School Diploma - Business
Pleckgate High School
Blackburn, Blackburn with Darwen 09.2016 - 06.2021
Skills
- Time optimisation
- Cash handling
- Customer retention
- Positive attitude
- Brand Promotion
- Stock control
- Basic accounting
- Customer Service
- Money handling
- Stock room management
- Stocking shelves
- Strong communication within team
- Strong communication
Timeline
Sales assistant
Claires
02.2024 - 02.2025
Bachelor of Science - Banking & Finance
Manchester Metropolitan University
09.2023 - 07.2026
Sales assistant
Bodycare
02.2023 - 12.2023
Sales assistant
Boots UK
02.2023 - 02.2023
A-Levels - Business, Psychology, Maths
Blackburn College
09.2021 - 06.2023
High School Diploma - Business
Pleckgate High School
09.2016 - 06.2021