Summary
Overview
Work history
Education
Skills
Certification
Languages
Timeline
Generic

Magdalena Przygoda

Northolt

Summary

Experienced and motivated Cafe Bar Supervisor with a track record of success in coordinating operations, managing staff, and delivering exceptional customer service. Adept at training and developing teams, ensuring efficient workflow, and maintaining high standards of cleanliness and safety. Fluent in English and Polish with a bachelor's degree in pedagogy.

Overview

11
11
years of professional experience
2012
2012
years of post-secondary education
1
1
Certification

Work history

Cafe Bar Supervisor

Publicis Groupe, Barlett & Mitchell
08.2021 - 10.2024
  • Trained new workers on coffee preparation techniques and equipment operation
  • Coordinated with vendors, managed supplies, and placed orders
  • Prepared hospitality for various business events
  • Conducted accurate stock-taking, money handling, and invoice recognition
  • Welcomed clients, provided information on specials, and served food and beverages
  • Operated the till, managed cash, and organised staff rotas
  • Ensured compliance with health and safety regulations.

Part Time Host/Receptionist

Polish Social & Cultural Association
09.2021 - 07.2023
  • Greeted and welcomed guests, providing a friendly and professional first impression.
  • Managed sitting arrangements and handled to ensure smooth operations.
  • Assisted with ticketing and entry, ensuring a seamless experience for guests.
  • Collaborated with staff to maintain a clean and organised reception/theatre area.


Barista

Publicis Groupe, Bartlett & Mitchell
02.2018 - 06.2021
  • Took customer orders, addressed queries, and maintained a well-stocked display
  • Prepared food and drinks to high standards
  • Managed stock levels and identified ordering requirements
  • Cleaned equipment, work surfaces, and public areas
  • Handled cash transactions and processed sales accurately through POS system.

Barista/Hospitality Assistant

the Royal London Hospital, Elior
10.2015 - 11.2017
  • Served in the canteen, prepared coffee, and tea beverages
  • Welcomed customers, accepted orders, and processed payments
  • Followed set work schedules, recipes, and instructions
  • Assisted the chef in event preparation.

Logistics Assistant

Pekaes - Warsaw, Poland
09.2013 - 02.2014
  • Reviewed customer orders, entered data into a centralised database
  • Managed stock levels and distributed supplies
  • Prepared purchase orders and maintained stock records
  • Completed necessary customs documents.

Education

Bachelor of Pedagogy with Elements of Therapy and Psychology -

Warsaw University of Life Sciences

Skills

  • Proven public sector experience with a strong work ethic and self-motivation
  • Written and verbal communication skills
  • Skilled in anticipating and meeting individual guest needs and preferences
  • Highly organised, flexible, and effective team player
  • Holds a valid driving licence
  • Proficient in Microsoft Office, Outlook, and Gmail


Certification

  • Principles of Business and Administration
  • L1 Bookkeeping and Accounting
  • Health and Safety Level 2
  • Conflict Management
  • Effective Time Management

Languages

Polish
English

Timeline

Part Time Host/Receptionist

Polish Social & Cultural Association
09.2021 - 07.2023

Cafe Bar Supervisor

Publicis Groupe, Barlett & Mitchell
08.2021 - 10.2024

Barista

Publicis Groupe, Bartlett & Mitchell
02.2018 - 06.2021

Barista/Hospitality Assistant

the Royal London Hospital, Elior
10.2015 - 11.2017

Logistics Assistant

Pekaes - Warsaw, Poland
09.2013 - 02.2014

Bachelor of Pedagogy with Elements of Therapy and Psychology -

Warsaw University of Life Sciences
Magdalena Przygoda