Summary
Overview
Work history
Education
Skills
Timeline
Generic

Magdalena Kucharska

Stratford upon Avon

Summary

I’m a friendly and approachable hospitality manager with over 10 years of experience working in busy pub environments. I genuinely enjoy creating a welcoming atmosphere where guests feel looked after and my team feels supported. I take pride in the little details that make a big difference, from great service to smooth day-to-day operations. I’m hardworking, reliable, and always happy to roll up my sleeves and lead by example. For me, it’s all about making sure everyone—guests and staff alike—has a positive experience.

Overview

9
9
years of professional experience

Work history

Deputy general manager

The Ebrington Arms
Ebrington, Gloucestershire
2025.10 - Current
  • Assisted GM with daily operations management.
  • Coordinated team schedules for optimal efficiency.
  • Supported hiring and training of new team members.
  • Managed stock control processes.
  • Facilitated ordering supplies as needed.
  • Nurtured positive relationships with locals, enhancing pub reputation.

Deputy General Manager

The Swan - Lionhearth
Ascott under Wychwood
2023.09 - 2025.10
  • Assisting GM in managing daily operations
  • Planning team schedules efficiently and effectively
  • Hiring and training new team members
  • Stock control
  • Ordering
  • Fostering positive connections with locals, elevating the reputation of the pub

Deputy General Manager

The Almanack
Kenilworth, Warwickshire
2020.08 - 2023.05

Assistant Store Manager

Majestic Wines
Stratford upon Avon, Warwickshire
2018.12 - 2021.05

• Maintaining outstanding store condition and visual merchandising standards

• Responding to all customer complaints and comments in a timely manner

• Managing the store in the absence of the Store Manager

• Ensuring Customers get the best shopping experience in-store as well as upon deliveries

• Scheduling and planning deliveries on daily basis

• Sharing product knowledge with customers and with the store's team members

• Planning in store tasting events

• Making sure items are on the shelves and displayed attractively and priced accurately

Deputy General Manager

The Sheep on Sheep Street
Stow on the Wold, Gloucestershire
2019.06 - 2020.08
  • Sourcing/Recruiting and Training new staff
  • Coordinating the hiring process and the onbording of new employee
  • Creating and Publishing job ads in variuos portals
  • Managing the restaurant/pub
  • Managing stock and ordering
  • Controling daily costs and managing labour

Deputy General Manager

The George
Shipston on Stour, Warwickshire
2017.06 - 2018.11

Education

English Philology -

University of Adam Mickiewicz
Kalisz

Skills

  • Microsoft Office proficiency
  • Problem solving and critical thinking
  • Attention to detail
  • Interpersonal skills
  • Written and verbal communication
  • Full UK driving license

Timeline

Deputy general manager

The Ebrington Arms
2025.10 - Current

Deputy General Manager

The Swan - Lionhearth
2023.09 - 2025.10

Deputy General Manager

The Almanack
2020.08 - 2023.05

Deputy General Manager

The Sheep on Sheep Street
2019.06 - 2020.08

Assistant Store Manager

Majestic Wines
2018.12 - 2021.05

Deputy General Manager

The George
2017.06 - 2018.11

English Philology -

University of Adam Mickiewicz
Magdalena Kucharska