Magali Gonzales

• Started as crew member making my way up to purser in 2022.
• Executed daily operation procedures ensuring adherence to company's policies.
• Coaching and leading team members to maintain excellent guest satisfaction.
• Achieved excellent customer service by greeting customers and meeting quality expectations.

• Managed staff rosters, ensuring adequate coverage during peak times.
• Handled cash transactions accurately, minimising financial discrepancies at till.
• Oversaw visual merchandising efforts that enhanced overall store appearance.

Working for a various company's events promoting their brand and organisation of high profile customer such as Renault, Christian Dior, la caisse des depots and many more.

• Communicated with team members for efficient task distribution.
• Collaborated with cross-functional teams for cohesive event execution.
• Coordinated event setup, ensuring professional presentation.