Summary
Overview
Work history
Education
Skills
Languages
Accomplishments
References
Timeline
Generic

Mafalda Garcia

London

Summary

Dedicated professional with 5 years of experience in customer service. Proven ability to manage time effectively and plan activities that promote learning and engagement. Recognised for a strong work ethic, positive attitude, and eagerness to develop professionally.

Overview

4
4
years of professional experience
3
3
years of post-secondary education

Work history

Nursery teaching assistant

Greenwood Wandle Nursery
Wandsworth, London
2025.10 - Current
  • Assisted teachers in developing lesson plans and executing educational activities.
  • Supported children's learning and development through engaging activities and progress tracking.
  • Maintained accurate student records to ensure effective communication with educators and parents.

Production stage manager

Freelancer
London
2025.03 - 2025.08
  • Assisted in budget management; maintained cost-efficiency in production expenses.
  • Negotiated contracts with performers; protected company interests whilst maintaining fair terms.
  • Scheduled the venue, rehearsals, shoot days, meetings, and show dates within respective availability.
  • Secured media connections to distribute an engaging and informative press release.

Restaurant hostess

27 Old Compton St
Soho, London
2025.02 - 2025.07

Box office assistant

New Theatre Royal
Portsmouth, Hampshire
2023.06 - 2024.03

Events and Guest Service Member

Continuum Attractions
Portsmouth, Hampshire
2022.10 - 2024.02

In all of these work experiences:

  • Worked in high-pressure situations, maintaining composure, a positive attitude, and strategic thinking.
  • Used outstanding communication skills to handle incoming phone calls and emails professionally.
  • Greeted customers and organised reservation details over the phone.
  • Ensured smooth event flow by managing logistics and coordinating with various teams.
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.

Education

Bachelor of Arts - Drama & Performance

University of Portsmouth
Portsmouth
2020.09 - 2023.07

Skills

  • Creative visioning
  • Organisational and multitasking proficiency
  • Project budgeting
  • Calm under pressure
  • Logistics planning and coordination
  • Health and Safety regulations
  • POS system operation
  • Microsoft Office
  • Efficient communication skills
  • Can-do attitude

Languages

Portuguese
Native
Spanish
Advanced

Accomplishments

    Currently volunteering with Age UK Wandsworth.

  • Assisting and facilitating dance classes weekly.
  • Phoning members of the community and explaining in detail how they can participate in the charity events.
  • Certificate of First Aider.

References

References available upon request.

Timeline

Nursery teaching assistant

Greenwood Wandle Nursery
2025.10 - Current

Production stage manager

Freelancer
2025.03 - 2025.08

Restaurant hostess

27 Old Compton St
2025.02 - 2025.07

Box office assistant

New Theatre Royal
2023.06 - 2024.03

Events and Guest Service Member

Continuum Attractions
2022.10 - 2024.02

Bachelor of Arts - Drama & Performance

University of Portsmouth
2020.09 - 2023.07
Mafalda Garcia