Summary
Overview
Work history
Education
Skills
Languages
Accomplishments
References
Timeline
Generic

Mafalda Garcia

London

Summary

Dedicated professional with 5 years of experience in customer service. Proven ability to manage time effectively and plan activities that promote learning and engagement. Recognised for a strong work ethic, positive attitude, and eagerness to develop professionally.

Overview

4
4
years of professional experience
3
3
years of post-secondary education

Work history

Nursery teaching assistant

Greenwood Wandle Nursery
Wandsworth, London
10.2025 - Current
  • Assisted teachers in developing lesson plans and executing educational activities.
  • Supported children's learning and development through engaging activities and progress tracking.
  • Maintained accurate student records to ensure effective communication with educators and parents.

Production stage manager

Freelancer
London
03.2025 - 08.2025
  • Assisted in budget management; maintained cost-efficiency in production expenses.
  • Negotiated contracts with performers; protected company interests whilst maintaining fair terms.
  • Scheduled the venue, rehearsals, shoot days, meetings, and show dates within respective availability.
  • Secured media connections to distribute an engaging and informative press release.

Restaurant hostess

27 Old Compton St
Soho, London
02.2025 - 07.2025

Box office assistant

New Theatre Royal
Portsmouth, Hampshire
06.2023 - 03.2024

Events and Guest Service Member

Continuum Attractions
Portsmouth, Hampshire
10.2022 - 02.2024

In all of these work experiences:

  • Worked in high-pressure situations, maintaining composure, a positive attitude, and strategic thinking.
  • Used outstanding communication skills to handle incoming phone calls and emails professionally.
  • Greeted customers and organised reservation details over the phone.
  • Ensured smooth event flow by managing logistics and coordinating with various teams.
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.

Education

Bachelor of Arts - Drama & Performance

University of Portsmouth
Portsmouth
09.2020 - 07.2023

Skills

  • Creative visioning
  • Organisational and multitasking proficiency
  • Project budgeting
  • Calm under pressure
  • Logistics planning and coordination
  • Health and Safety regulations
  • POS system operation
  • Microsoft Office
  • Efficient communication skills
  • Can-do attitude

Languages

Portuguese
Native
Spanish
Advanced

Accomplishments

    Currently volunteering with Age UK Wandsworth.

  • Assisting and facilitating dance classes weekly.
  • Phoning members of the community and explaining in detail how they can participate in the charity events.
  • Certificate of First Aider.

References

References available upon request.

Timeline

Nursery teaching assistant

Greenwood Wandle Nursery
10.2025 - Current

Production stage manager

Freelancer
03.2025 - 08.2025

Restaurant hostess

27 Old Compton St
02.2025 - 07.2025

Box office assistant

New Theatre Royal
06.2023 - 03.2024

Events and Guest Service Member

Continuum Attractions
10.2022 - 02.2024

Bachelor of Arts - Drama & Performance

University of Portsmouth
09.2020 - 07.2023
Mafalda Garcia