EDESSA MAE RALPH
Blackpool,Lancashire
Summary
Detail-oriented and highly organised, with extensive experience supporting senior leadership. Proficient in Microsoft Office and digital tools, and strong IT literacy developed through long-term computer use. With excellent document management, scheduling, and administrative skills. Recognised for reliability, attention to detail, and ability to work independently while maintaining professionalism and discretion.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work history
Corporate Communications / Executive Assistant
Camalig Bank, Inc. (A Rural Bank)
Legazpi City
2014.03 - 2015.11
- Responsible for the effective and efficient overall implementation of communications to include publicity, advertising, marketing and promotional activities necessary to promote the Bank’s products and services; and to liaise in behalf of the President handling professionally public relations while maintaining a favorable public image for the organization.
Executive Secretary
Metro Legazpi Development Corporation
Legazpi City
2010.08 - 2012.01
- Responsible for performing a broad variety of clerical and secretarial support duties for the Store Manager.
Telephone Operator
Liberty Commercial Center
Legazpi City
2010.05 - 2010.08
- Responsible for all outgoing and incoming calls within or outside the store and makes appropriate connections; and accommodating customers’ requests, suggestions and complaints
Education
Bachelor of Arts - English (AB English)
Bicol University College of Arts and Letters (BUCAL)
Legazpi City, Philippines 2006.06 - 2010.03
Skills
- Microsoft Office Suite
- Document preparation, reporting & data management
- Diary, calendar & email management
- Administrative coordination & organisational support
- Highly proficient in computer systems and digital tools, with long-term personal and professional experience
- Advanced IT literacy with the ability to quickly learn new software and systems
- Confident troubleshooting basic technical issues independently
- Canva (presentations, visual content, and document design)
- Adobe Photoshop (graphics and document visuals)
- Blender & Unreal Engine (3D tools and digital environments)
- Strong attention to detail
- Discretion and confidentiality
- Communication and coordination skills
Languages
English
Advanced (C1)
Spanish
Native
References
References available upon request.
Accomplishments
- Received a 21% merit increase from Camalig Bank, Inc. (A Rural Bank) in March 2015, for outstanding performance and reliability during the first year of employment.
- Awarded No Late, No Absent Award by Metro Legazpi Development Corporation for multiple periods between 2010–2011
- Awarded College Academic Scholar at Bicol University, College of Arts and Letters (Second Semester, SY 2008–2009)
Affiliations
- PC Gaming, particularly strategy and problem-solving games
- Game modding and custom content development
- Gardening
Timeline
Corporate Communications / Executive Assistant
Camalig Bank, Inc. (A Rural Bank)
2014.03 - 2015.11
Executive Secretary
Metro Legazpi Development Corporation
2010.08 - 2012.01
Telephone Operator
Liberty Commercial Center
2010.05 - 2010.08
Bachelor of Arts - English (AB English)
Bicol University College of Arts and Letters (BUCAL)
2006.06 - 2010.03