Mae Garofolin
London
Summary
Recent Psychology graduate with a strong interest in pursuing a creative role within the fashion industry. Highly organised and detail-orientated, with experience handling data accurately and supporting team-based work in fast-paced environments. Particularly interested in fashion heritage, sustainability, seeking an entry-level role within a creative, archive-focused setting.
Overview
5
5
years of professional experience
Work history
Sales Assistant
Sweaty Betty
London
2023.06 - 2025.12
- Delivered exceptional customer service, assisting clients with product selection and styling advice.
- Demonstrated product knowledge to introduce new customers to the brand.
- Processed transactions accurately, including returns and exchanges.
- Contributed to trade reports using Excel for data analysis.
- Received deliveries while ensuring inventory accuracy.
- Achieved and exceeded KPIs consistently throughout tenure.
- Maintained high visual merchandising standards for clean, attractive product displays.
- Collaborated with team to efficiently organise back-of-house stock, ensuring smooth operations.
- Instructed new staff in alignment with company standards.
Barista / All-Rounder
Valentina Delicatessen
London
2023.05 - 2023.09
- Prepared high-quality coffee and fresh food items in a high-traffic environment.
- Handled POS transactions and upheld cash handling procedures.
- Supported store cleanliness, display organisation, and inventory stocking.
- Delivered personalised service, boosting customer satisfaction and repeat visits.
Barista / All-Rounder
Snips & Bites
London
2021.01 - 2023.01
- Trained at Allpress Espresso in high-end coffee preparation.
- Managed food prep and presentation of premium deli items.
- Maintained strong team communication to ensure smooth service during busy periods.
- Accurately handled cash and card transactions while maintaining excellent customer rapport.
Education
Certificate of Higher Education - Psychology
Queen Mary University of London
09/2022 - 04/2025
A-Levels - undefined
Christ's School
Skills
- Strong attention to detail, with a consistent focus on accuracy when handling data and documentation
- Well-developed organisational skills, able to manage multiple tasks and meet deadlines in busy environments
- Experience maintaining accurate records and working with digital data systems
- Clear and professional written and verbal communication skills
- Confident working as part of a team, with a collaborative and flexible approach
- Good visual awareness, with an understanding of garment presentation and layout
- Reliable and responsible, with a strong sense of accountability
- Comfortable working in international and multicultural environments, with multilingual communication skills
Interests
Fashion and sustainable style, Skincare and wellness Cooking and world cuisines, Travel and cultural exploration
Languages
Italian
Proficient (C2)
Spanish
Upper intermediate
References
References available upon request.
Timeline
Sales Assistant
Sweaty Betty
2023.06 - 2025.12
Barista / All-Rounder
Valentina Delicatessen
2023.05 - 2023.09
Barista / All-Rounder
Snips & Bites
2021.01 - 2023.01
A-Levels - undefined
Christ's School
Certificate of Higher Education - Psychology
Queen Mary University of London
09/2022 - 04/2025