Adam Crofts
Wallasey,Merseyside
Summary
First-class BA (Hons) Games Development graduate with a PGCE in Computer Science and several years' experience in customer-facing and fast-paced environments. Skilled in communication, collaboration, and attention to detail, with strong technical literacy across Microsoft Office and specialist software. Reliable, adaptable, and motivated to bring problem-solving skills and creativity into a role at Sony Interactive Entertainment.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work history
Sales Assistant
Screwfix
Wallasey, Wirral
04.2024 - Current
Sales Assistant
Screwfix
Wallasey, Wirral
01.2019 - 05.2022
Communication / Collaboration
- Provided excellent customer service, communicating clearly with colleagues and customers from diverse backgrounds to achieve team goals.
- Coordinated with team members to ensure smooth operations and efficient stock management.
Attention to Detail
- Maintained accuracy in stock control and order processing, reducing errors and ensuring compliance with company procedures.
- Managed cash handling and inventory checks meticulously, demonstrating reliability and methodical work habits.
Technical Ability
- Quickly learned in-store systems and software to support day-to-day operations efficiently.
Education
Bachelor of Arts - Games Development
Liverpool John Moores University
Liverpool 09.2019 - 05.2022
PGCE - Computer Science
University of Chester
Chester 09.2022 - 11.2023
Skills
- Strong Communication: Experience explaining technical concepts clearly during PGCE training and assisting customers at ScrewFix, ensuring clarity across diverse audiences
- Collaboration & Inclusivity: Worked effectively in team settings at university and ScrewFix, contributing to group projects and supporting colleagues to achieve shared goals
- Attention to Detail: Maintained accuracy and diligence when handling transactions, stock checks, and academic projects, with consistent focus during extended tasks
- Problem Solving & Analytical Thinking: Applied methodical approaches to troubleshooting issues in sales and during game development debugging
- Adaptability: Successfully adjusted to changes in processes, technology, and team structures across retail and academic settings
- Computer Literacy: High proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and experienced with specialised software in game development
- Time Management & Reliability: Balanced part-time work with full-time study, demonstrating punctuality and consistent performance under pressure
- Creativity: Developed innovative solutions in game development projects, applying out-of-the-box thinking to problem solving
Affiliations
- Game Development
- Gym & HEMA
- Social Gaming
References
References available upon request.
Timeline
Sales Assistant
Screwfix
04.2024 - Current
PGCE - Computer Science
University of Chester
09.2022 - 11.2023
Bachelor of Arts - Games Development
Liverpool John Moores University
09.2019 - 05.2022
Sales Assistant
Screwfix
01.2019 - 05.2022
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