Madison Nasser
Summary
Second-year Business and Management student at Durham University (predicted 2:1) with experience across hospitality operations, digital marketing and business performance environments. Proven track record of taking ownership in fast-paced settings, including independently running large-scale events, training staff, and building a social media platform achieving 200M+ views and 300K+ followers. Commercially aware, analytical and goal-oriented, currently seeking a placement year opportunity within finance, operations or business managem
Overview
4
4
years of professional experience
Work history
Catering Assistant
Gisborough Hall Hotel
Guisborough
2024.01 - Current
- Independently manage conferences and large-scale events of up to 300, ensuring efficient service delivery and smooth coordination across high-pressure environments.
- Trusted to train and support new bar staff, contributing to quicker onboarding and maintenance of service standards across the team.
- Handle cash and bar operations accurately during high-volume service periods, demonstrating attention to detail and accountability.
- Recognised for outstanding performance with Employee of the Year (2025) and two Employee of the Month awards due to reliability, speed and consistency.
Operations Work Experience
Copthorne Hotel
Newcastle
2025.08 - 2025.08
- Gained exposure to day-to-day hotel operations within a large hospitality environment supporting substantial guest and staffing volumes.
- Observed management processes including employee performance reviews, operational planning and service coordination.
- Developed understanding of how staffing, customer experience and operational efficiency impact overall business performance.
- Shadowed senior leadership to gain insight into decision-making, performance management and organisational structure within hospitality operations.
DIGITAL MARKETING
SELF EMPLOYED
REMOTE
2022.03 - 2025.01
- Built and scaled a digital content platform to over 300K followers and 200M+ views through audience analysis, trend forecasting and performance analysis.
- Managed promotional campaigns for many mainstream artists including Lana Del Rey and Khalid in collaboration with leading agencies including Creed Media and Hundred Days Productions.
- Developed strong analytical and problem-solving skills through continuous testing of content strategy, engagement metrics and platform algorithms to improve performance outcomes.
- Maintained professional relationships with external partners and agencies, ensuring campaigns were delivered to deadline and aligned with client objectives
Education
GCSEs -
Outwood Academy Normanby
Normanby 09/2017 - 07/2022
A-Levels -
Prior Pursglove College
Guisborough 09/2022 - 07/2024
BSc - Business and Management With Placement Year
Durham University
Durham 09/2024 - /2028
Skills
- Microsoft Excel, PowerPoint and Word
- Canva and Adobe Creative Suite
- Social media analytics and audience engagement tracking
- Video editing and short-form content production
Extracurricular Activities
- Participated in charity bag-packing events supporting Tees Valley FC fundraising initiatives.
- Took part in fundraising activities for Zoe's Place Baby Hospice, including a charity run in May 2025.
- Attend guest lectures focused on business and management.
Timeline
Operations Work Experience
Copthorne Hotel
2025.08 - 2025.08
Catering Assistant
Gisborough Hall Hotel
2024.01 - Current
DIGITAL MARKETING
SELF EMPLOYED
2022.03 - 2025.01
GCSEs -
Outwood Academy Normanby
09/2017 - 07/2022
A-Levels -
Prior Pursglove College
09/2022 - 07/2024
BSc - Business and Management With Placement Year
Durham University
09/2024 - /2028