Madison Isles
Preston,Lancashire
Summary
Dependable General Assistant with knack for maintaining smooth operations and fostering team collaboration. Excel at multitasking and problem-solving, enhancing both customer satisfaction and workplace efficiency. Known for improving inventory management processes, leading to better stock control and reduced wastage.
Overview
1
1
year of professional experience
5
5
years of post-secondary education
Work history
General assistant
Playspace
Preston, Lancashire
07.2025 - 12.2025
- Provided top-quality customer service, resulting in high levels of customer satisfaction.
- Helped resolve customer queries promptly, fostering good relations with clients.
- Dealt with complaints professionally leading to swift problem resolution.
- Supported colleagues during peak hours to prevent customer dissatisfaction.
- Greeted guests and clients with warmth and professionalism.
- Facilitated communication by accurately passing messages to relevant parties between staff, customers and other parties.
- Processed payments securely, safeguarding against fraud or discrepancies.
- Undertook general cleaning duties regularly, providing a pleasant environment.
- Uphold high hygiene standards by periodically emptying rubbish bins, clearing aisle spillages and cleaning high touchpoint areas.
- Upheld high hygiene standards by periodically emptying rubbish bins, clearing aisle spillages and cleaning high touchpoint areas.
- Arranged displays attractively, enticing customers into the shop.
- Worked closely with team members to achieve collective goals and objectives.
Childminding assistant
Jennifer Isles
Preston, Lancashire
05.2025 - 05.2025
- Provided quality care for children by creating a stimulating and secure environment.
- Ensured children's safety by closely monitoring activities, both indoors and outdoors.
- Managed challenging behaviour effectively whilst maintaining a calm environment.
- Supported Childminder to provide comprehensive, engaging and fun learning experiences for young children.
- Enhanced language skills of children through reading sessions and interactive discussions.
- Assisted in the development of social skills with interactive games and group activities.
- Supported toddlers during toilet training to help them develop self-sufficiency. successfully making toddlers independent in their hygiene habits.
- Monitored children during nap time to ensure they were comfortable and rested. routines efficiently, providing comfortable rest periods for children.
- Fed babies according to established schedules and individual needs. in line with established routine.
- Routinely sorted and sterilised children's toys to maintain tidy play area.
- Maintained accurate records of each child's development and daily activities. accurately keeping track of each child's progress over time.
- Fostered a positive environment by encouraging good behaviour through examples. amongst children by setting good examples themselves.
- Developed strong relationships with parents to improve communication about the child's progress.
- Assisted in planning educational activities that support the curriculum followed at school.
Education
TBC - GCSE
All Hallows RC High School
Preston 09.2021 - 06.2026
Skills
- Customer Service
- POS Systems
- Microsoft Office skills
- Microsoft Office 365
- Diary management expertise
- Organisational efficiency
- Multitasking proficiency
- Project coordination experience
- Ingredient prep
- Kitchen deep cleaning
- Strong adaptability
- Empathy towards customers
- Constructive criticism handling
- Team player
Affiliations
- I enjoy fashion have a keen interest in art.
Timeline
General assistant
Playspace
07.2025 - 12.2025
Childminding assistant
Jennifer Isles
05.2025 - 05.2025
TBC - GCSE
All Hallows RC High School
09.2021 - 06.2026