PAYETA PATRICE
London,Twickenham
Summary
Motivated and adaptable 22-year-old professional with a Level 3 IT Diploma and practical experience across customer service, hospitality, reception, cash handling, food preparation and agricultural work. Currently working as a General Assistant at Snakes and Ladders, where I have developed strong communication, teamwork, organisation and customer service skills while carrying out a variety of responsibilities. I also have experience supervising team members and working effectively in busy environments where reliability, communication and time management are important. Having studied and worked in different environments and speaking three languages, I am confident communicating with people from a variety of backgrounds. I am now looking for a full-time opportunity where I can use my existing skills, continue developing professionally and take on greater responsibility.
Overview
3
3
Languages
2027
2027
years of professional experience
Work History
General Assistant
Snakes and Ladders
- Current
- Working in a varied customer-facing role with responsibilities across several areas of the business.
- Key responsibilities:
- Providing friendly and professional customer service.
- Operating the till and handling customer payments.
- Carrying out reception and front-of-house duties.
- Preparing and serving food while maintaining cleanliness and hygiene standards.
- Supporting colleagues during busy periods to ensure smooth daily operations.
- Responding to customer questions and assisting with problems when required.
- Helping organise tasks and supporting other members of the team.
- Taking on supervisory responsibilities when required.
- Working effectively in a fast-paced environment while completing multiple duties.
Harvester / Agricultural Worker
- Worked in agricultural environments harvesting crops and fruit as part of a team.
- Key responsibilities:
- Harvesting and handling crops and fruit efficiently and carefully.
- Completing physically demanding work for extended periods.
- Working as part of a team to meet daily targets.
- Following instructions and completing tasks within required timeframes.
- Maintaining reliability and punctuality during demanding working periods.
- Developing a strong work ethic through practical, hands-on work.
Education
Level 3 IT Diploma -
Kingston College
London, UKSecondary Education Completed -
Kosztolányi Dezső Tehetséggondozó Gimnázium
SerbiaSkills
- Customer service and face-to-face communication
- Cash handling and till operation
- Reception and front-of-house duties
- Food preparation and kitchen experience
- Teamwork and team supervision
- IT knowledge and computer skills
- Problem-solving
- Organisation and time management
- Ability to work effectively under pressure
- Adaptable and quick to learn new tasks
- Multilingual communication
- Reliable and hardworking
- Stock control
- Team player
- Customer service
- Front of house
- Pressure handling
- Decision making
- Multitasking proficiency
LANGUAGES
English — Fluent
Hungarian — Fluent
Serbian — Fluent
REFERENCES
References available upon request.
ADDITIONAL EXPERIENCE & INTERESTS
- Academy-Level Football — Serbia
- Played football at academy level in Serbia. This experience helped develop discipline, teamwork, communication, resilience and the ability to perform under pressure. It also provided experience working towards shared goals within a competitive team environment.
Timeline
General Assistant
Snakes and Ladders
- Current
Harvester / Agricultural Worker
Level 3 IT Diploma -
Kingston College
Secondary Education Completed -
Kosztolányi Dezső Tehetséggondozó Gimnázium