Madison Hinson
Erskine and Inchinnan, Renfrewshire,Scotland
Summary
Dedicated and skilled care professional and administrative assistant, with extensive knowledge in patient care and vulnerable people. Commuted individual that can provide support and friendliness also ensuring patient care at all times. Good time keeping and working well in a fast paced environment.
Overview
5
5
years of professional experience
Work history
Legal assistant
Thompsons Solicitors
Glasgow , Scotland
2025.12 - 2026.02
- Prepared necessary paperwork.
- Clarified complex legal jargon for better client understanding .
- Compiled detailed case summaries for quick reference by attorneys.
- Used Microsoft word documents and other logging platforms.
- Spoke to clients over the phone and dealt with information.
- Ensured client satisfaction with timely and accurate communication.
Care assistant
Call in homecare
Erskine and Inchinnan, Renfrewshire, Scotland
2023.12 - 2025.12
- Responded promptly to emergency situations, ensuring safety of all residents.
- Participated actively in team meetings discussing ways to improve service delivery leading to enhanced quality of life for the residents.
- Worked closely under supervision from registered nurses contributing to efficient workflow within the facility.
- Administered medication to patients, ensuring proper health management.
- Delivered excellent customer service by addressing concerns of patients' families.
- Documented reports on daily observations accurately, helping in keeping track of every resident's progress over time.
- Ensured safe environment by maintaining orderliness and cleanliness in the facility.
- Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
- Submitted reports to manager regarding status of client.
Administrative assistant
JW Grant plant hire
Paisley , Scotland
2021.05 - 2021.12
- Improved customer satisfaction through prompt response to email and phone queries.
- Updated company databases by inputting new employee contact information and employment details.
- Contributed to team effort by accomplishing related results as needed.
Skills
- Case file organisation
- Microsoft office mastery
- Medical records ordering
- Customer Service
- Document preparation
- Writing and editing
- Administrative support
Timeline
Legal assistant
Thompsons Solicitors
2025.12 - 2026.02
Care assistant
Call in homecare
2023.12 - 2025.12
Administrative assistant
JW Grant plant hire
2021.05 - 2021.12