Emma Kennedy
Widnes,Cheshire
Summary
Experienced Legal Assistant focused on supporting legal practices with comprehensive administrative and research skills. Capable of managing case files, drafting legal documents, and conducting thorough legal research, ensuring smooth office operations and timely case progression. Proficient in liaising with clients and maintaining confidentiality, contributing to effective team collaboration.
Overview
7
7
years of professional experience
Work history
Legal assistant
Bond Turner Solicitors
Liverpool
02.2023 - Current
- Manage a varied caseload of Stage 2 claims, within the Official Injury Claim portal, including both personal injury and motor claims.
- Draft and prepare legal documents, such as witness statements, schedules of loss and formal correspondence with insurers and clients.
- Conduct detailed legal research to support case preparation and provide accurate, well informed advice.
- Act as a first point of contact for clients, medical experts and third parties, coordinating evidence and progressing claims to resolution.
- Maintain comprehensive case records on Proclaim, ensuring compliance with procedural deadlines, data protection and confidentiality standards.
- Provide cross stage support by assisting colleagues with Stage 1 and 3 claims, demonstrating adaptability and team collaboration.
Legal advisor
Slater and Gordon
Liverpool
06.2022 - 02.2023
- Assisted in managing a caseload of personal injury claims within the Official Injury Claim portal.
- Supported progression of claims by gathering evidence, reviewing medical reports, and leasing with clients and third parties.
- Contributed to case preparation, including initial valuations, treatment arrangements and drafting client communications.
- Built a solid grounding in liability disputes, insurer negotiations and settlement processes.
- Gained wide-ranging legal experience across case management, evidence review and client care, supporting effective resolution of claims.
Receptionist
David Lloyd Leisure
Warrington
07.2021 - 10.2021
- Provided front-of-house support at a busy private leisure club, handling customer enquiries in person, by phone and via email.
- Processed bookings and maintained accurate records whilst delivering high standards of customer service.
- Supported other departments when required, demonstrating flexibility and teamwork.
Online order processor
Superdrug
Liverpool
05.2020 - 05.2021
Customer service advisor
Marks and Spencer
08.2018 - 01.2019
Education
Bachelor of Law - Law
University of Newcastle
/2019 - /2022
GCSEs -
Wade Deacon High School
/2012 - /2017
Skills
- Adaptability
- Case file organisation
- Effective multitasking
- Excellent communication
- Legal correspondence
- Legal and non-legal research
- Organisational prioritisation
Affiliations
- Pilates
- Horse riding
Timeline
Legal assistant
Bond Turner Solicitors
02.2023 - Current
Legal advisor
Slater and Gordon
06.2022 - 02.2023
Receptionist
David Lloyd Leisure
07.2021 - 10.2021
Online order processor
Superdrug
05.2020 - 05.2021
Customer service advisor
Marks and Spencer
08.2018 - 01.2019
Bachelor of Law - Law
University of Newcastle
/2019 - /2022
GCSEs -
Wade Deacon High School
/2012 - /2017