Madhumita Menon
Coventry
Summary
Experienced professional with a career spanning roles in research, management, and business strategy. Proven expertise in leading teams, executing critical projects, and optimising operations. MBA graduate from Warwick Business School with a specialisation in Strategy. Strong leadership, stakeholder management, and problem-solving abilities. Dedicated to professional development and community engagement.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work history
MBA Consultant
JLR
01.2023 - Current
- Conducting advanced research and contributing actionable recommendations on future of the automotive sector in emerging markets, focusing on India and Brazil for volume-driven growth
- Managing client expectations by developing a strategic project plan and coordinating interviews with multiple senior stakeholders in India and Brazil.
MBA Consultant
IBM GRE
01.2023 - 03.2023
- Innovated waste management solutions, advancing waste diversion objectives through IBM's Goal 12 (focus on waste-to-energy processes) through eco-friendly alternatives such as smart bins, gamification, and induction training
- Research and delivered 3 data-driven recommendations for efficient Waste-to-Energy solutions in UK and Germany to align with IBM's sustainability goals.
Manager
Citi
01.2022 - 08.2022
- Accomplished 60% growth in direct reports by transitioning from supervising, coaching, and mentoring 25 to 40 research analysts
- Fostered employee development as a team supervisor
- Managed third-party operations of RR Donnelly's 6-member team in Chennai and Manila, for business continuity plans through weekly check-ins with teams across both locations
- Championed business improvements and streamlined operations through effective oversight of scheduling, reporting, and database management thereby ensuring key performing indicators were maintained at 85% and above.
Team Supervisor
Citi
01.2019 - 01.2022
- Executed client-focused business continuity plans in 2020 by ensuring uninterrupted critical operations and maintaining key client relationship satisfaction at ~95% and above across all quarters
- Enhanced employee performance and potential through customized improvement plans, supervision, coaching, and mentoring, resulting in a 10% year-on-year increase in positive banker feedback
- Attained outstanding 'Voice of Employee' scores above 90% by identifying team gaps, providing innovative solutions, and automating workflow management, leading to a 15% improvement in team efficiency
- Led cross-team collaboration and generated valuable insights through 6 database and industry-focused sessions thereby fostering innovation and driving strategic decision-making
- Conceptualised and executed 20+ team-building activities during a period of 2+ years of virtual work, encouraging strong team connection and engagement.
Business Unit Coordinator
Citi
01.2017 - 01.2019
- Orchestrated a senior management project, enabling cross-border data clearance from Citi's global entities across 160 countries by structuring decision-making and execution process
- Succeeded in securing information-sharing agreements from 90+ countries within a 15-month timeframe, surpassing estimated timeline by 5 months through a strong network built with senior internal stakeholders
- Hosted the Mumbai edition of Global Community Day and Women's Diversity Day
- Promoted corporate social responsibility and championed gender-diversity efforts in an event with 200+ attendees
- Mitigated risk through compliance education for new joiners, emphasising trading policies, and sensitive information access, thereby achieving 0 breaches in 2018, demonstrating a commitment to data protection.
Staffer
Citi
01.2015 - 08.2017
- Facilitated 30+ senior management projects with Supervisors & Managers , demonstrating exceptional initiative and project management skills
- Promoted to team trainer within 1 year and coached 20 junior researchers on multiple financial databases, showcasing strong leadership and knowledge transfer abilities
- Guided a high-performing team of 12-15 researchers, managing workflow, delegation of work, and client expectations in terms of deadlines met
- Ensured research quality by conducting thorough checks on all deliverables to maintain 100% accuracy.
Research Specialist
Citi
01.2014 - 07.2015
- Conducted extensive secondary research, providing crucial insights for investment bankers across multiple areas including industry landscapes, M&A transactions, debt and equity analysis, and credit profiles
- Utilised premium financial databases such as FactSet, Dow Jones Factiva, Thomson Reuters, Mergermarket, S&P Capital IQ to drive informed decision-making and deliver exceptional research outputs
- Demonstrated strong cross-regional client management skills by servicing clients from 4 regions - APAC, NAM, EMEA, and LATAM, while achieving rapid growth and adaptability.
Education
MBA -
Warwick Business School
09.2022 - 09.2023
Bachelor of Management Studies -
H.R. College
06.2010 - 06.2013
Skills
- Team Management
- Global Stakeholder Management
- Database Research
- Global Client Management
- Interpersonal Communication
- Teamwork, Mentoring
- Problem Solving
- Leave Management
- Team Coordination
- Deadline Oriented
- Situational Leadership
Languages
English
Native
Hindi
Fluent
Marathi
Advanced
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline
MBA Consultant
JLR
01.2023 - Current
MBA Consultant
IBM GRE
01.2023 - 03.2023
MBA -
Warwick Business School
09.2022 - 09.2023
Manager
Citi
01.2022 - 08.2022
Team Supervisor
Citi
01.2019 - 01.2022
Business Unit Coordinator
Citi
01.2017 - 01.2019
Staffer
Citi
01.2015 - 08.2017
Research Specialist
Citi
01.2014 - 07.2015
Bachelor of Management Studies -
H.R. College
06.2010 - 06.2013
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