Madeline Rowland
Lowton,Wigan
Summary
Dedicated professional with a strong focus on superb customer service and product presentation. Known for fast thinking and the ability to adapt quickly in dynamic environments. Committed to leveraging skills to enhance customer satisfaction and drive business success.
Confident in assisting customers and driving sales, bringing excellent communication and problem-solving skills to role. Adept at building rapport with clients and providing tailored solutions to meet their needs. Aim to contribute to increased customer satisfaction and sales growth.
Overview
3
3
years of professional experience
Work history
Sales advisor
River Island
Trafford Park, Trafford
06.2024 - 09.2025
- Suggested suitable products to customers for enhanced shopping experience.
- Resolved customer complaints swiftly, maintaining company reputation.
- Delivered excellent customer service by addressing and resolving queries.
- Facilitated smooth checkout process, enhancing customer satisfaction levels.
- Placed customer orders, providing guidance on product delivery timeframes.
Pot washer
Plough Inn Croft
Warrington, Cheshire
05.2022 - 09.2022
- Sorted dishes before washing, increasing operational efficiency.
- Kept dishwashing area free from clutter, maximising space for more productive work.
- Ensured safe working environment by promptly cleaning spills and other hazards.
- Employed efficient soaking methods to soften stubborn food residue, leading to easier cleaning.
Education
A-Levels - Religious Studies
Winstanley College
Wigan 09/2023 - 06/2025
A-Levels - English Language and Literature
Winstanley College
Wigan 09/2023 - 06/2025
A-Levels - Media studies
Winstanley College
Wigan 09/2023 - 06/2025
Skills
- Superb customer service
- Product presentation
- Fast thinking
Timeline
Sales advisor
River Island
06.2024 - 09.2025
Pot washer
Plough Inn Croft
05.2022 - 09.2022
A-Levels - Religious Studies
Winstanley College
09/2023 - 06/2025
A-Levels - English Language and Literature
Winstanley College
09/2023 - 06/2025
A-Levels - Media studies
Winstanley College
09/2023 - 06/2025