Summary
Overview
Work history
Education
Skills
Timeline
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Madeline Rowland

Lowton,Wigan

Summary

Dedicated professional with a strong focus on superb customer service and product presentation. Known for fast thinking and the ability to adapt quickly in dynamic environments. Committed to leveraging skills to enhance customer satisfaction and drive business success.

Confident in assisting customers and driving sales, bringing excellent communication and problem-solving skills to role. Adept at building rapport with clients and providing tailored solutions to meet their needs. Aim to contribute to increased customer satisfaction and sales growth.

Overview

3
3
years of professional experience

Work history

Sales advisor

River Island
Trafford Park, Trafford
06.2024 - 09.2025
  • Suggested suitable products to customers for enhanced shopping experience.
  • Resolved customer complaints swiftly, maintaining company reputation.
  • Delivered excellent customer service by addressing and resolving queries.
  • Facilitated smooth checkout process, enhancing customer satisfaction levels.
  • Placed customer orders, providing guidance on product delivery timeframes.

Pot washer

Plough Inn Croft
Warrington, Cheshire
05.2022 - 09.2022
  • Sorted dishes before washing, increasing operational efficiency.
  • Kept dishwashing area free from clutter, maximising space for more productive work.
  • Ensured safe working environment by promptly cleaning spills and other hazards.
  • Employed efficient soaking methods to soften stubborn food residue, leading to easier cleaning.

Education

A-Levels - Religious Studies

Winstanley College
Wigan
09/2023 - 06/2025

A-Levels - English Language and Literature

Winstanley College
Wigan
09/2023 - 06/2025

A-Levels - Media studies

Winstanley College
Wigan
09/2023 - 06/2025

Skills

  • Superb customer service
  • Product presentation
  • Fast thinking

Timeline

Sales advisor

River Island
06.2024 - 09.2025

Pot washer

Plough Inn Croft
05.2022 - 09.2022

A-Levels - Religious Studies

Winstanley College
09/2023 - 06/2025

A-Levels - English Language and Literature

Winstanley College
09/2023 - 06/2025

A-Levels - Media studies

Winstanley College
09/2023 - 06/2025
Madeline Rowland