Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic

MADELEINE BLUNDELL

Scarborough,North Yorkshire

Summary

A confident and bright individual with lots of initiative, she has demonstrated her commitment to delivering consistently high standards both in her academic study, work, sports and personal life. She works well independently or as a team player and her strong communication skills and positive attitude means she is able to build good relationships with team members, customers and people generally. Hard-working and reliable, she prides herself on an excellent attendance record and making an impact, whatever she does.

Overview

8
8
years of professional experience

Work History

Front of House member

SODEXO
Newcastle
11.2023 - 10.2024
  • Involves working alongside new and different people each shift and requires good teamwork and adaptability.

Front of House Customer Assistant

Ganton Golf Club
North Yorkshire
08.2020 - 10.2024
  • Ganton Golf Club is one of England’s most prestigious golf clubs, hosting high profile tournaments with both UK and international players
  • As an employer, they have the highest quality standards that must be met at all times, whilst meeting the needs of significant numbers of customers
  • I have worked front of house at many prestigious dinners/events with local dignitaries and have been personally invited to come back to work by Club Members whilst at university due to my reputation for delivering a high-quality service at pace
  • My main duties are taking orders, dealing with payments, preparing for functions, making hot beverages and serving food/drink.

Front of House Customer Assistant

Wrangham House Hotel
Hunmanby
01.2017 - 03.2020
  • Key responsibilities: performing waitress duties front of house in the restaurant, dealing with customers and ensuring that they had high levels of customer service, managing payment transactions, supporting kitchen staff and preparation of starters and desserts
  • Key skills used: working at pace in a sometimes stressful environment, being flexible and adaptable carrying out a range of tasks, being good with people to ensure customers were happy.

Education

BSc (Hons) Sports & Exercise Science -

University of Newcastle
Newcastle upon Tyne
09/2022 -

A-Levels -

Malton Sixth Form
North Yorkshire
09/2019 - 06/2021

GCSEs -

Malton Secondary School
North Yorkshire
09/2014 - 07/2019

Skills

  • Customer service
  • Teamwork
  • Communication
  • Cash handling
  • Beverage serving
  • Till operation
  • Time management
  • Payment Processing

Affiliations

  • Football- played for Hull City Ladies and regional talent level at Teesside RTC, York City RTC, Leeds United Girls and North Yorkshire Girls Centre of Excellence
  • Gym

Accomplishments

North East Ambulance CPR and AED training- 7/10/24

UK driving licence achieved June 2021

References

References available upon request.

Timeline

Front of House member

SODEXO
11.2023 - 10.2024

Front of House Customer Assistant

Ganton Golf Club
08.2020 - 10.2024

Front of House Customer Assistant

Wrangham House Hotel
01.2017 - 03.2020

BSc (Hons) Sports & Exercise Science -

University of Newcastle
09/2022 -

A-Levels -

Malton Sixth Form
09/2019 - 06/2021

GCSEs -

Malton Secondary School
09/2014 - 07/2019

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MADELEINE BLUNDELL