Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madeleine Baker

Sheffield,SHF

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

5
5
years of professional experience

Work History

Store Assistant

Aldi
03.2020 - Current
  • Resolved customer complaints professionally, turning negative experiences into positive outcomes.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Provided training to new hires on store procedures, product knowledge, and customer service best practices.
  • Reduced shrinkage levels through vigilant monitoring of potential theft situations and adherence to loss prevention policies.
  • Optimized sales floor layout by rearranging merchandise based on seasonal trends or corporate directives.
  • Increased sales and customer satisfaction through personalized servicing.
  • Contributed to a positive work environment by building strong relationships with colleagues and working cooperatively on tasks.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Assisted with inventory control measures such as cycle counts, physical inventories, and reconciling discrepancies in stock records.
  • Passionate about learning and committed to continual improvement.
  • Gained strong leadership skills by managing projects from start to finish.
  • Organized and detail-oriented with a strong work ethic.

Sales Assistant

Primark
10.2019 - 01.2020
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Managed efficient cash register operations.
  • Fielded customer questions to share information about products, availability, and pricing.
  • Used in-store system to locate inventory and place special orders for customers.
  • Prioritized helping customers over completing other routine tasks in store.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Skilled at working independently and collaboratively in a team environment.

Education

Level 3 Diploma - Science Education

Hillsborough College
Hillsborough, United Kingdom
09.2020

Skills

  • Loss Prevention
  • Order Management
  • Relationship Building
  • Item Ticketing and Pricing
  • Organizational Skills
  • Analytical Thinking
  • Task Prioritization

Timeline

Store Assistant

Aldi
03.2020 - Current

Sales Assistant

Primark
10.2019 - 01.2020

Level 3 Diploma - Science Education

Hillsborough College

Similar Profiles

CREATE PROFILE
Madeleine Baker