Summary
Overview
Work History
Education
Skills
Activities
References
Timeline
Generic

Maddie Moore

Edinburgh

Summary

I am a dedicated and personable individual with two years of academic experience in International Tourism and Airline Management, now seeking to take the next step in my career by moving directly into the hospitality industry. My part-time role as a Customer Assistant at Vue Cinema has allowed me to develop strong communication skills, excellent customer service, and the ability to remain calm and professional in a busy, customer-facing environment. These experiences have strengthened my passion for delivering high-quality service, and creating positive guest experiences. I am now eager to apply my skills, enthusiasm, and growing industry knowledge to a hotel-based role where I can contribute to a welcoming and efficient guest experience while continuing to learn and grow within the hospitality sector.

Overview

3
3
years of professional experience

Work History

Customer Assistant

Vue Cinema Omni Centre
02.2024 - Current
  • A key role in promoting the cinema's offerings and creating a positive experience for all visitors.
  • Responsible for providing excellent customer service and ensuring the smooth operation of the cinema, including greeting customers, selling tickets and concessions, maintaining cleanliness, and answering customer inquiries.

Front Counter Staff

Mario's
Giffnock
08.2022 - 09.2023
  • Dealing with customers, taking orders, using the cash register, basic food preparation

Education

Bachelor of Arts - International Tourism and Airline Management

EDINBURGH NAPIER UNIVERSITY
06.2025

WILLIAMWOOD HIGH SCHOOL
06.2023

WILLIAMWOOD HIGH SCHOOL
06.2021

Skills

  • Good time management
  • Effective communicator
  • Trustworthy
  • Strong organization skills
  • Patience
  • Customer service
  • Effective communication
  • Active learning
  • Operate cash registers
  • Adaptability
  • Reliability

Activities

  • Socialising with friends
  • Travelling with family

References

References available upon request.

Timeline

Customer Assistant

Vue Cinema Omni Centre
02.2024 - Current

Front Counter Staff

Mario's
08.2022 - 09.2023

Bachelor of Arts - International Tourism and Airline Management

EDINBURGH NAPIER UNIVERSITY

WILLIAMWOOD HIGH SCHOOL

WILLIAMWOOD HIGH SCHOOL
Maddie Moore