Summary
Overview
Work history
Education
Skills
Language
Timeline
Generic

Madalina Furculita

Basildon,ESS

Summary

Approachable and hardworking individual with a history of delivering exceptional customer service. Remains calm and collected in busy environments, takes initiative and communicates well with team members. Demonstrates strong attention to detail and fast-paced learning.

Overview

8
8
years of professional experience

Work history

Shift Leader

Caffe Nero
Billericay
02.2024 - 12.2025
  • Prepared and served various coffee drinks, teas, and speciality beverages according to café standards.
  • Handled customer orders, offered product recommendations, and provided friendly, knowledgeable service.
  • Managed cash register and processed payments.
  • Kept café clean, including tables, counters, equipment, and food prep areas.
  • Restocked ingredients, supplies, and merchandise to ensure smooth daily operations.
  • Followed health, safety, and food hygiene regulations always.
  • Worked with team members to maintain a steady workflow during busy times.

Horse Groom

Barleylands Riding Centre
Basildon
02.2018 - 01.2023
  • Assisted clients in riding lessons by offering help or advice if needed.
  • Assisted and helped with many organised activities around lessons, such as trail rides, own a pony day, and birthday parties for children of various ages.
  • Assisted children in wheelchairs to mount the horse using a portable horse mounting ramp safely and effectively.
  • Worked and communicated with the team throughout the lessons to ensure the safety and comfort of the children.

Education

BS (Hons) - Psychology

University of East London
London
09/2022 - 05/2025

A-Levels - Psychology, Sociology, English Literature

The Billericay School
Billericay
09/2020 - 06/2022

Skills

  • Efficient problem-solving
  • Strong customer service and communication skills
  • Ability to work well under pressure in fast-paced environments
  • Attention to detail
  • Multitasking and time management abilities
  • Adaptability to changing tasks and priorities
  • Effective communication with team members

Language

English
Fluent
Romanian
Native

Timeline

Shift Leader

Caffe Nero
02.2024 - 12.2025

Horse Groom

Barleylands Riding Centre
02.2018 - 01.2023

BS (Hons) - Psychology

University of East London
09/2022 - 05/2025

A-Levels - Psychology, Sociology, English Literature

The Billericay School
09/2020 - 06/2022
Madalina Furculita