Macy Rees
New Tredegar,Caerphilly County Borough
Summary
Motivated, friendly, and reliable individual with a strong interest in the travel industry. I enjoy working with people and providing excellent customer service, and I am confident in my communication skills. I pay attention to detail and work well under pressure, which makes me flexible and dependable with customers. I currently live at home, allowing me to be adaptable with working hours, and I plan to have my driving license by April, giving me flexibility with my commute.
I have recently taken part in the Travel Centre at college, which has helped me develop my customer service skills and build confidence as I prepare to follow my dream of joining the travel industry.
I have a genuine passion for travel, enjoy holidays with family and friends, and like exploring new places through shopping, dining, and experiences. My career goal is to become a travel homeworker in a few years, where I can use my skills and enthusiasm to help customers create memorable trips.
Overview
1
1
year of professional experience
2
2
years of post-secondary education
Work history
Bar staff member weekend's only
New Tredegar Rugby Football Club
New Tredegar, Caerphilly County Borough
2024.10 - Current
- Oversee bar operations independently during quieter shifts.
- Deliver exceptional customer service in high-pressure environments.
- Maintain cleanliness of work areas in line with food safety and hygiene standards.
- Handle stocktaking and restock inventory as needed.
- Serve customers in a friendly and efficient manner, taking orders and delivering beverages promptly.
- Ensure the bar area remains clean and compliant with health and safety regulations.
- Demonstrate an approachable and positive attitude, prioritizing customer needs to create personalized experiences.
Education
M.D. - Travel & Tourism
The College Merthyr Tydfil
Merthyr Tydfil County Borough, Wale 2024.09 - 2025.07
Level 3 travel & tourism year 1 - Travel & Tourism
The College Merthyr Tydfil
Merthyr Tydfil County Borough, Wales 2025.09 - 2026.06
Skills
- Confident customer service
- Skilled in talking and listening to people
- Pay attention to detail
- Organized and good with time
- Proficient in solving problems
- Good at and recognize risks
- Good computer skills
- Good social media knowledge
- Knowledge about hygiene and food rules
- Can work under pressure
- Friendly and professional
- Patience and resilience
- Travel consultation
- Package development
Affiliations
- Shopping
- Travelling to new destinations
- The gym & fitness
Custom
Reference
Andrew Williams
The College Merthyr Tydfil
Course Tutor
Business & Management and Travel & Tourism Lecturer
Email: awilliams2@merthyr.ac.uk
Relationship: Business & Management and Travel & Tourism Lecturer at The College Merthyr Tydfil
Timeline
Level 3 travel & tourism year 1 - Travel & Tourism
The College Merthyr Tydfil
2025.09 - 2026.06
Bar staff member weekend's only
New Tredegar Rugby Football Club
2024.10 - Current
M.D. - Travel & Tourism
The College Merthyr Tydfil
2024.09 - 2025.07