Macy Finn
Newquay
Summary
Motivated professional with a proven track record of acquiring new skills that enhance workplace performance and readiness for advanced roles. Completed the Welsh 300s challenge, summiting 15 mountains in 24 hours for charity, demonstrating resilience and commitment. Passionate about water sports and outdoor activities, including surfing, paddle boarding, and mountain biking. Eager to embrace new experiences that foster personal growth and contribute positively to organizational goals.
Overview
7
7
years of professional experience
2026
2026
years of post-secondary education
Work history
Support worker
Pendennis House
wadebridge
11.2024 - 01.2026
- Administered medication accurately and safely, following strict healthcare protocols to maintain well-being.
- Supporting people with learning disabilites and mental health health challlenges.
- Assisted individuals with disabilities in completing daily living tasks, promoting independence and dignity.
- Supported clients in developing communication skills, using alternative communication methods when necessary.
- Assisted in personal care tasks, such as bathing, dressing and incontinence care.
- Implemented behaviour management plans for clients with challenging behaviours, promoting a safe environment.
- Offered meaningful, individualised support and companionship.
- supported Service Users to shops, appointments and special events and day to day activited that they wanted to do.
Floor Supervisor
Lewinick lodge
Newquay, Cornwall
06.2022 - 11.2024
- Greeted new customers, answered initial questions and took drink orders.
- Made recommendations on dishes, drinks and specialities according to customer preferences and requirements.
- Ensured an enjoyable customer experience by proactively attending to customer requirements, needs and requests.
- Delivered friendly and fast service to process high-volume food and drink orders at peak times.
- Addressed and handled customer complaints and a calm and professional manner, providing effective solutions to maintain customer satisfaction.
- Seated guests promptly and managed table wait times.
- Handled cash and card payments after service, providing correct change for cash purposes.
- Upsold, cross-sold and recommended additional items to customers to increase restaurant sales.
Wedding & Events Coordinator
Netley hall estate
Dorrington, Shrewsbury
01.2022 - 06.2022
- Coordinated decorations and accessories for parties, weddings and media events.
- Set up and served drinks reception
- Poured wine and prosecco after ceremony
- Set up and prepared the wedding breakfast
- Wedding and events set up
- Managed the bar- served customers
- Cocktail making
Bar Manager
The Red House
lilleshall, shropshire
10.2021 - 01.2022
- Oversaw bar inventory, restocked supplies and placed orders.
- Established positive relationships with guests and employees, creating positive, energetic environment.
- Maintained cleanliness and sanitation across food service, storage and preparation areas.
- Trained newly hired employees on service techniques, company procedures and safety processes.
- Directed staff in daily work assignments to help each achieve goals and uphold restaurant reputation.
Outdoor Activity Instructor
Alderford lake
whitchurch, shropshire
10.2021 - 12.2021
- Conducted quality and safety checks daily on all equipment and safety harnesses.
- Clearly and articulately explained health and safety issues with all participants.
- Organised and planned various outdoor activities, including rock climbing, orienteering and mountain biking.
- Leadership in gorge walking , paddle boarding , mountain climbing etc
Bar Supervisor
The Water Rat
ironbridge, Shropshire
04.2019 - 10.2021
- Regularly invented signature drinks, improving menu selection and variation.
- Maintained clean, organised bar in line with hygiene regulations.
- Optimised customer experience, serving each guest with sincere, positive and enthusiastic attitude.
- Received orders from wait staff and delivered beverages to guests.
- Delivered quality food and beverage service.
Education
Diploma of Higher Education - Outdoor adventure
Shrewsbury College of Arts and Technology
Shrewsbury, SHRDiploma of Higher Education - Outdoor adventure; GCSEs
Reaseheath College
Nantwich, CHESkills
- Customer service
- POS system operation
- Bar management
- Signature cocktails
- Team leadership
- Wedding coordination
- Artistic nature
- Motivating and encouraging
- Medication administration
- Behavior management
- Client relationship management
- Daily living assistance
Accomplishments
- Welsh 300's Three peaks Distinction
- Grades- Violin, Trombone, Piano, County Athletics, Gymnastics
Languages
English
Personal Information
Gender: Female
Timeline
Support worker
Pendennis House
11.2024 - 01.2026
Floor Supervisor
Lewinick lodge
06.2022 - 11.2024
Wedding & Events Coordinator
Netley hall estate
01.2022 - 06.2022
Bar Manager
The Red House
10.2021 - 01.2022
Outdoor Activity Instructor
Alderford lake
10.2021 - 12.2021
Bar Supervisor
The Water Rat
04.2019 - 10.2021
Diploma of Higher Education - Outdoor adventure; GCSEs
Reaseheath College
Diploma of Higher Education - Outdoor adventure
Shrewsbury College of Arts and Technology