Macey Mai Lindley
Barry,Vale of Glamorgan
Summary
Friendly and enthusiastic coffee shop assistant adept at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies, as well as handling customer issues.
Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging coffee shop assistant with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills.
Approachable, conscientious individual demonstrating exceptional customer service. Remains calm and collected in busy environments, following orders and communicating with teams. Demonstrates strong attention to detail and fast-paced learning.
Overview
5
5
years of post-secondary education
Work history
Coffee shop assistant
Marcos Cafe
Barry, Vale of Glamorgan
05.2024 - Current
- Delivered exemplary customer service by promptly taking and preparing orders.
- Maintained a clean and hygienic environment for health standards compliance.
- Assisted in the training of new staff members to ensure excellent service delivery.
- Prepared high-quality beverages, resulting in customer satisfaction.
- Delivered excellent customer service while handling cash transactions.
- Excelled in fast-paced coffee shop setting.
- Managed stock inventory, minimising waste and maximising availability of products.
- Upheld strict food safety procedures during beverage preparation, guaranteeing customer well-being.
Education
GCSEs - English Language, English Literature, Maths, Science, Geography, R.E, Welsh, Welsh Bac
Stanwell School
The Vale of Glamorgan 09.2019 - 05.2024
Skills
- Customer service
- Espresso machine operation
- Cash handling
- Food hygiene understanding
- Drink preparation
- Till operation
- Stock management
- Order taking
- Cafe cleanliness maintenance
- Time management
- Effective communication
- Customer engagement
- Complaint handling
- Familiarity with dietary restrictions
Affiliations
- Horse riding
- Fashion
- Equine College
Timeline
Coffee shop assistant
Marcos Cafe
05.2024 - Current
GCSEs - English Language, English Literature, Maths, Science, Geography, R.E, Welsh, Welsh Bac
Stanwell School
09.2019 - 05.2024
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