Summary
Overview
Work history
Education
Skills
Certification
Timeline
Generic
macey duggan

macey duggan

Grange-over-sands ,England

Summary

I am self motivated and offer excellent skills, whilst considering myself extremely friendly and enthusiastic . As a waiter, I have learnt to adapt to operating in fast-paced environments with demanding objectives for sales, service and quality all whilst maintaining control and ensuring everyone is pleased including my employees. I have an amazing talent for adapting to changing menus and policies, as well as handling customer issues. I make sure to go about the situations professionally but also what suit the customers needs alongside my own. Im classed as an analytical problem-solver who upkeeps time management skills, and polite and respectful mannerisms both inside and out of my work environment. I’m definitely energetic and outgoing all whilst keeping professional look and attitude. One of my passions is securing new, challenging position within fast-paced restaurant or busy functions. This shows my multi-talent knowledge about food safety operations, best practices and compliance requirements. Able to easily work with small groups and large parties alike. Looking to take on a professional role whilst making sure the guests are comfortable and that their needs have been satisfactory met. I believed to be goal focused and driven to go above and beyond to satisfy customers, improve operations and support team members. Im a strong candidate known for excellent communication and teamwork skills, who is not only knowledgeable abour the job but also about customers and there services with keen eye for detail and positive attitude. I’m always ready to use and develop my problem-solving skills, time management, and multitasking as I’m always open to growing and learning. The dynamic for hospitality is professionally focused on delivering the highest standards customer service. I think critically with can-do attitude for successful restaurant operations. I believe im always open minded and ready to take on any challenging role given to me. Leading me to be driven to deliver high-quality service and consistent results. I’m proud that i’m a loyal employee to the customers my employees/managers and the company I work for. Id describe myself as a dedicated team player, proactive and hands-on in task what also opened to independent tasks as it allows me to adapt and grow my knowledge to its full potentia. I thrive under pressure and adapt to challenges with resilience as it allows me to handle my time management better and control myself in pressured situations.

Overview

4
4
years of professional experience
1
1
Certification

Work history

Waiter

Netherwood Hotel
Grange-Over-Sands, England
2025.06 - Current
  • Ensured cleanliness of restaurant area with regular sweeping and wiping. Making sure to clear everything up after each customer so that thenext one has a pleasant experience.
  • Mitigated complaints effectively by empathetically listening and offering solutions. Would ensure they were satisfied with the outcome and suited both me and the customer whilst making sure their needs are meted .
  • Make sure i am enhancing customer dining experience. Talking to them, asking about there day and there plans. It keeps all customers comfortable and able to ask any questions if they felt they couldn’t do so.

Bakery worker

Brysons
Flookbrugh, England
2025.01 - 2025.09
  • Packaged baked goods securely maintaining product integrity during transit.
  • Achieved efficient workflow with effective time management skills. I made sure every customer was happy and listened to any specific acquirements.
  • Strictly adhered to food safety regulations for health assurance. Especially once closing and it came to cleaning up.
  • Interacted with customers everyday. This allowed me to gain more confidence and speak to people on a better understanding level.

Wedding waitress

Karen Rhodes
Grange-Over-Sands, England
2023.04 - 2025.05
  • Met special dietary requests with careful precautions to ensure all guests were safe.
  • Provided amazing service to customers, improved effectively managing reservations system. It also allowed me to interact with guests presenting my confidence and mannerisms.
  • Improved customer satisfaction by providing efficient and friendly service. I always check back on guests and attempt to meet there needs to the best i can.
  • Ensured compliance with health regulations through effective cleaning practices in the dining areas. I also completed courses for the company regularly to ensure i was up to date with the standards of health and make sure i followed them.

Volunteered farm worker

Used work-way
Kendal, England
2022.05 - 2022.08

Education

A-Levels - Law, English Language, Sociology

Ulverston Victoria High
Cumbria

GCSEs - Multiple

Cartmel
Cumrbia
05.2025

Skills

I have multiple certificates on attendance I attempt to try my best in every situation even when challenging and make sure that both me and anyone else involved are in agreement with the outcome I’m a very dedicated worker and I’m willing to devote a lot of my time towards my education I aim high and venture to overachieve in lesson work and homework I can be both very good at practical and coursework In my GCSES, I got 100% on all my coursework I like to go back and check on work to ensure that it is done professionally and properly I am very well mannered and have been complimented on them multiple times, but I also have a confidence that allows me to interact with people very well I absolutely love teamwork environments but also independent ones where I’m allowed to show my own knowledge and skill

Certification

Attendances

Behaviour

Coursework

Time management

Homework

Timeline

Waiter

Netherwood Hotel
2025.06 - Current

Bakery worker

Brysons
2025.01 - 2025.09

Wedding waitress

Karen Rhodes
2023.04 - 2025.05

Volunteered farm worker

Used work-way
2022.05 - 2022.08

A-Levels - Law, English Language, Sociology

Ulverston Victoria High

GCSEs - Multiple

Cartmel
macey duggan