Macaulay Jerry
Handsworth ,Birmingham
Summary
Dedicated professional with proven leadership and team support skills, adept at mentoring staff and providing guidance on complex cases. Expertise in person-centred and trauma-informed practice, empowering young people to build independence and resilience. Strong case management experience, including holistic assessments, support plans, risk assessments, and safeguarding procedures. Effective in multi-agency working, building professional relationships with social services, mental health teams, housing providers, probation, and education/employment services. Excellent communication skills with a focus on relationship building while maintaining professional boundaries. Experienced in crisis intervention and de-escalation using calm, solution-focused approaches. Committed to advocacy for young people's rights and ensuring their active involvement in decision-making processes. Proficient in accurate record-keeping and compliance with policies and regulatory standards. Dedicated to promoting equality, diversity, and inclusion in all aspects of support delivery.
Overview
3
3
years of professional experience
Work history
Lead Support worker/Lead Practioner
St Basils Group
Birmingham , Digbeth
2023.07 - Current
I have extensive experience supporting young people facing homelessness, complex needs, and multiple disadvantages. In my role as Lead Support Worker/Lead Practitioner at St Basils Group, I provided high-quality, person-centred support to young people aged 16–25, empowering them to develop independent living skills and progress towards positive, sustainable outcomes.
I took a lead role in managing complex caseloads, completing holistic assessments, risk management plans, and support plans in line with safeguarding and organisational policies. I worked closely with internal teams and external agencies including social services, mental health services, housing providers, and education/employment partners to ensure coordinated and effective support.
As a Lead Practitioner, I supported and guided staff through reflective practice, case discussions, and best-practice approaches, ensuring consistency, accountability, and high standards of support delivery. I demonstrated strong leadership by mentoring colleagues, contributing to service development, and promoting a trauma-informed, strengths-based approach.
I am experienced in crisis intervention, safeguarding, and managing challenging behaviour, maintaining professional boundaries while building trusting relationships with young people. I consistently prioritised equality, diversity, and inclusion, advocating for young people and supporting them to have their voices heard.
Lead worker with Birmingham Says No
Birmingham Says No
Handsworth, Handsworth
2023.02 - 2025.07
- Met project deadlines through diligent time management practices.
- Followed procedures diligently, resulting in fewer errors on the job.
- Complied with all health and safety regulations for worker welfare.
- Ensured adherence to safety protocols for a safe working environment.
Education
LLB in Law - LLB in Law
University of Abuja
Nigeria 2006.06 - 2010.08
MSc In Law - LLM in law
University of London
London, England 2025.12 -
NVQ Level 2 -
EDI Level 2 NVQ 2
2022.02 - 2023.03
NVQ 3 In Health and Social Care -
City & Guilds of London Institute
2023.05 - 2024.02
OND. Ordinary National Diploma. -
Rufus Giwa Polytechnic.
2000.01 - 2002.08
GCSEs -
West Africa Examination Council
Nigeria 1992.10 - 1996.09
HND In Business Administration - Business Administration
Rufus Giwa Polytechnic
Nigeria 2000.09 - 2005.09
Skills
1 Leadership & Team Support
Proven ability to lead by example, mentor staff, provide guidance on complex cases, and support reflective practice to maintain high standards of service delivery
2 Person-Centred & Trauma-Informed Practice
Skilled in delivering strengths-based, trauma-informed support that empowers young people to build independence, resilience, and confidence
3 Case Management & Assessment
Strong experience managing complex caseloads, completing holistic assessments, support plans, risk assessments, and reviews in line with safeguarding and organisational policies
4 Safeguarding & Risk Management
In-depth knowledge of safeguarding procedures, child and adult protection, and confident decision-making in high-risk or crisis situations
5 Multi-Agency Working
Effective at building professional relationships with external partners such as social services, mental health teams, housing providers, probation, and education/employment services
6 Communication & Relationship Building
Excellent interpersonal and communication skills, able to build trust with young people while maintaining clear professional boundaries
7 Crisis Intervention & De-escalation
experienced in managing challenging behaviour, emotional distress, and conflict using calm, solution-focused approaches
8 Advocacy & Empowerment
Strong advocate for young people’s rights, ensuring their voices are heard and they are actively involved in decisions affecting their lives
9 Record-Keeping & Compliance
Accurate and timely case recording, confident using support management systems, and ensuring compliance with policies, procedures, and regulatory standards
10 Equality, Diversity & Inclusion
Committed to inclusive practice, anti-discriminatory approaches, and promoting equality in all aspects of support delivery
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline
MSc In Law - LLM in law
University of London
2025.12 -
Lead Support worker/Lead Practioner
St Basils Group
2023.07 - Current
NVQ 3 In Health and Social Care -
City & Guilds of London Institute
2023.05 - 2024.02
Lead worker with Birmingham Says No
Birmingham Says No
2023.02 - 2025.07
NVQ Level 2 -
EDI Level 2 NVQ 2
2022.02 - 2023.03
LLB in Law - LLB in Law
University of Abuja
2006.06 - 2010.08
HND In Business Administration - Business Administration
Rufus Giwa Polytechnic
2000.09 - 2005.09
OND. Ordinary National Diploma. -
Rufus Giwa Polytechnic.
2000.01 - 2002.08
GCSEs -
West Africa Examination Council
1992.10 - 1996.09