MABEL ADU-GYAMFI
NORTHAMPTON,NORTHAMPTONSHIRE
Summary
Healthcare professional specializing in geriatric and person-centred care, focused on maintaining human dignity and privacy. Skilled in providing cognitive support and feeding assistance, with a strong emphasis on compassionate communication. Experienced in collaborative teamwork and adherence to healthcare safety standards, dedicated to community support and effective care management. Committed to advancing care management strategies to enhance patient outcomes.
Overview
19
19
years of professional experience
8
8
years of post-secondary education
Work history
Senior Care Worker
Sanctyary Oasis Ltd
Northampton, Northamptonshire
12.2022 - Current
- Assisted clients with daily activities for improved quality of life.
- Administered quality care to patients by supporting both physical and emotional well-being.
- Improved hygiene standards by assisting clients with personal grooming needs like bathing and dressing up and prioritising patient dignity, privacy and independence.
- Administered medication according to prescribed schedules, ensuring health maintenance.
- Promoted patient independence through encouragement and guidance in performing tasks.
- Ensured proper nutrition by preparing meals according to individual dietary requirements and creating healthy and appetising meals tailored to meet specific client needs.
- Enhanced patient comfort by promptly responding to requests or concerns.
- Maintained a clean, safe environment for patients' comfort and safety.
- Successfully empowered individuals to pursue hobbies and leisure activities, such as shopping and creative activities.
- Supported clients' medical appointments coordination to ensure timely healthcare services access.
- Assisted with mobility needs to prevent accidents and injuries in the home environment.
- Safeguarded dignity of vulnerable adults during personal care delivery, fostering a respectful relationship.
- Executed light household tasks including laundry, surface cleaning, dishwashing, and vacuuming to ensure a clean and comfortable living environment.
Customer Service Representative
Tesco Extra
Glasgow, Glasgow City
10.2022 - 12.2022
- Completed customer orders with speed and accuracy.
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Supported team by demonstrating respect and willingness to help.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Increased customer satisfaction by resolving issues.
- Completed duties to deliver on targets with accuracy and efficiency.
Senior Laboratory Technician
Akenten Appiah Menka University of Skills Training
Kumasi, Ghana
03.2019 - 08.2022
- Collaborated with research teams, contributing to successful projects for students
- Maintained accurate records for easy reference during future studies
- Maintained chemical inventory, ensuring safety measures in the lab.
- Assisted in designing experiments, enhancing overall research output.
- Delivered training sessions on effective use of laboratory tools and techniques.
- Monitored stock use and reordered materials to maintain laboratory services.
- Supervised a team of students to enhance productivity.
- Ensured laboratory cleanliness by adhering to strict hygiene protocols.
Sales Assistant
Paylyte Ventures
Kumasi, Ghana
12.2014 - 02.2019
- Assisted customers with product selection for optimal satisfaction.
- Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
- Improved customer service by efficiently handling queries and complaints.
- Ensured stock replenishment in a timely manner to maintain product availability.
- Trained new staff members, fostering a supportive working environment.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
Laboratory Technician Assistant
Tex Styles Ghana Limited
Tema, Ghana
07.2010 - 08.2012
- Contributed to quality assurance through meticulous attention to detail whilst carrying out tasks.
- Assisted in maintaining lab equipment cleanliness for optimal functionality.
- Handled samples in line with strict laboratory procedures using appropriate PPE.
- Tracked samples and updated records with progress and outcomes.
- Followed instructions to prepare precise chemical solutions for laboratory use.
- Set up and tested laboratory equipment ahead of experiments.
- Supported senior technicians with experiment design and planning.
Data Entry Clerk
National Identification Authority
Accra, Ghana
07.2008 - 06.2010
- Captured biometric data of registered Ghanaian citizens within system.
- Transferred data from physical copies to electronic records.
- Rectified data entry errors to eliminate duplication and safeguard data integrity.
- Administered daily clerical activities such as photocopying, scanning, and faxing documents for efficient business functionality.
- Ensured precise data entry through meticulous information input from diverse regions of Ghana.
- Performed high-speed typing, increasing workflow productivity.
- Arranged, examined and authenticated input data in comparison with original documents..
National Service Person
Tex Styles Ghana Limited
Tema, Ghana
09.2006 - 09.2007
- Performed routine tasks accurately and effectively.
- Supervised daily operations to maintain high productivity levels.
- Completed customer orders with speed and accuracy.
- Improved efficiency and productivity by acquiring new skills.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Enhanced team collaboration by showcasing respect and eagerness to provide support.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
Education
Health and Social Care Diploma - Health and Social Care
Academy for Health and Fitness
London, United Kingdom 10.2023 - 10.2024
Bachelor of Arts - Arts
Takoradi Technical University
Takoradi, Ghana 08.2012 - 09.2014
Higher National Diploma - Arts
Takoradi Technical University
08.2003 - 09.2006
Senior Secondary School Certificate Exam (SSSCE) - Visual Arts
T.I. Ahmadiyya Senior High School
Kumasi, Ghana 09.1999 - 08.2001
Basic Education Certificate Examination (BECE) -
Adventist Preparatory Junior High School
Kumasi, GhanaSkills
- Compassionate attitude
- Custom communication
- Collaborative teamwork
- Healthcare safety standards
- Human dignity advocacy
- Privacy protection
- Cognitive support
- Community support work
- Care management
- Person-centred care
- Geriatric care skills
- Patient feeding assistance
Timeline
Health and Social Care Diploma - Health and Social Care
Academy for Health and Fitness
10.2023 - 10.2024
Senior Care Worker
Sanctyary Oasis Ltd
12.2022 - Current
Customer Service Representative
Tesco Extra
10.2022 - 12.2022
Senior Laboratory Technician
Akenten Appiah Menka University of Skills Training
03.2019 - 08.2022
Sales Assistant
Paylyte Ventures
12.2014 - 02.2019
Bachelor of Arts - Arts
Takoradi Technical University
08.2012 - 09.2014
Laboratory Technician Assistant
Tex Styles Ghana Limited
07.2010 - 08.2012
Data Entry Clerk
National Identification Authority
07.2008 - 06.2010
National Service Person
Tex Styles Ghana Limited
09.2006 - 09.2007
Higher National Diploma - Arts
Takoradi Technical University
08.2003 - 09.2006
Senior Secondary School Certificate Exam (SSSCE) - Visual Arts
T.I. Ahmadiyya Senior High School
09.1999 - 08.2001
Basic Education Certificate Examination (BECE) -
Adventist Preparatory Junior High School
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