Lynsey Young
Coningsby ,Lincolnshire
Summary
Reliable and dependable team player with excellent communication and organisational skills. Professional with highly relevant skills in communication and organisation, coupled with proficiency in Microsoft Office, data management and marketing. Proven ability to multitask and prioritise workloads, ensuring smooth and efficient office operations.
Overview
14
14
years of professional experience
Work history
Account Manager
Crowders nurseries
Horncastle , Lincolnshire
2021.07 - 2025.12
- Assured timely delivery of products and services to meet customer expectations.
- Meeting and exceeding targets and KPI's.
- Administration duties conducted with accuracy from setting up customer accounts, processing orders and completing tenders.
- Liaise with clients regarding deliveries and requirements for planting schemes including Woodlands.
- Achieved client satisfaction by managing key accounts effectively.
- Managed business relationships to ensure loyalty and long-term commitment.
- Resolved client issues promptly, ensuring high levels of satisfaction.
- Implemented customer service policies, enhancing client experience.
- Negotiated contracts to secure profitable deals.
- Devised creative content for advertising purposes, increasing consumer engagement.
- Directed social media initiatives, enhancing brand recognition and loyalty.
- Utilised data analytics tools to monitor campaign performance and make necessary adjustments for maximising effectiveness.
- Booked and arranged stands for exhibitions across the UK.
- Developed a new website with a third party and maintained with WordPress knowledge.
Sales executive
Mortons Media Group
Horncastle , Lincolnshire
2016.02 - 2020.08
- Built strong rapport with customers, fostering loyalty and enhancing brand reputation.
- Maintained comprehensive knowledge of products services offered by company.
- Attended industry events, networked effectively to generate quality leads.
- Coordinated with marketing team to create impactful advertising campaigns.
- Delivered exceptional customer service, leading to repeat business and client retention.
- Utilised CRM software for efficient management of client information and tracking sales progress.
- Identified prospective clients using market research techniques, significantly expanding customer base.
- Collaborated effectively with internal teams, contributing towards cohesive work environment and seamless operations.
- Developed sales leads and uncovered new business opportunities through prospecting and cold calling.
Area manager
Pagani
Christchurch , New Zealand
2015.01 - 2016.01
- Conducted regular performance reviews with staff members for continuous improvement.
- Collaborated closely with other store managers for shared best practices and mutual learning opportunities.
- Enhanced store appearance with thorough merchandising measures.
- Maintained open lines of communication with senior management, providing timely updates on store performance and any issues arising.
- Ensured adherence to company policies and procedures at all times, maintaining a high standard of service delivery.
- Coordinated special events or promotions in-store, drawing larger crowds thereby increasing sales volumes.
- Analysed sales data to identify growth opportunities and areas for improvement.
- Managed a team of retail assistants for improved store performance.
- Managed team of 35 staff, driving performance with motivational strategies to exceed sales targets.
Senior manager
Jaques Vert
Boston , Lincolnshire
2012.06 - 2015.01
- Optimised merchandise display, contributing to improved store aesthetics and shopper engagement levels.
- Delivered exceptional service standards by promoting team collaboration and commitment.
- Provided coaching support for staff members which resulted in enhanced performances.
- Oversaw recruitment process thereby ensuring best talents were hired into the retail team.
- Coordinated promotional activities for achieving higher brand visibility on the shop floor.
- Ensured smooth running of daily operations with efficient resource allocation.
- Implemented innovative visual merchandising techniques which led to increased shopper interest.
- Gained excellent product knowledge through diligent research, leading to better sales performance.
- Boosted overall store productivity with careful personnel management and motivation techniques.
Education
Digital Marketing level 2
Lincoln College
Lincoln 05.2025
Foundation Degree in Arts - Fashion studies
London College of Fashion
London06.2001
GCSEs -
Copthal Girls School
London 05.1996
Skills
- Administration
- Account management
- Social media marketing
- Sales strategies
- Quality leadership
- Customer service orientated
- Creative and innovative
- Organised and efficient
- Proficient in Microsoft 360
Timeline
Account Manager
Crowders nurseries
2021.07 - 2025.12
Sales executive
Mortons Media Group
2016.02 - 2020.08
Area manager
Pagani
2015.01 - 2016.01
Senior manager
Jaques Vert
2012.06 - 2015.01
Digital Marketing level 2
Lincoln College
Foundation Degree in Arts - Fashion studies
London College of Fashion
GCSEs -
Copthal Girls School