Dedicated professional with a strong work ethic and a focus on supporting career development. Demonstrates excellent communication and organizational skills, coupled with a proactive problem-solving approach. Committed to prioritizing customer satisfaction and effectively completing tasks of all sizes. Available for immediate employment due to redundancy.
Overview
38
38
years of professional experience
4
4
years of post-secondary education
Work history
Learning Support Assistant
Saltaire Primary School
Saltaire, Bradford
2003.04 - 2025.07
Adapted teaching approach according to students' unique needs, achieving better comprehension.
Delivered lessons in small group sessions to help students comprehended core concepts.
Improved student engagement by providing one-on-one support and guidance.
Supported children with special educational needs, promoting 100% inclusivity within school environment.
Managed pupil behaviour to cultivate focused and productive classes.
Cleaned and tidied classroom areas to reduce clutter and prohibit hazards.
Worked with lead teacher to diversify instruction for varied needs and learning modalities.
Used worksheets, assignments and quizzes to gauge student progress and uncover challenges.
Maintained meticulous student records, enforcing compliance with data security and reporting requirements.
Provided behavioural management strategies to maintain disciplined atmosphere.
Assisted teacher in maintaining clean and organised classroom environment for optimal learning conditions.
Built trusting, respectful relationships with pupils through attentive listening and communication abilities.
Offered support to special needs students, guaranteeing safety and access to equitable learning.
Managed challenging child behaviour, running interventions to raise concerns and recommend appropriate action.
Created positive, engaging learning environments to improve student experiences.
Helped student to build confidence by cultivating trusted atmosphere in group settings.
Supported development of appropriate resources, working with teachers to guarantee provision met learning needs.
Developed and maintained positive, impactful relationships with students, facilitating improved learning outcomes.
Prepared visual aids, equipment and classroom displays for daily lessons.
Identified disruptions to learning and discretely addressed issues where possible.
Maintained child safety, security and good behaviour during classroom and outdoor activities.
Delivered additional learning support opportunities to small student groups, enabling improved academic confidence.
Encouraged students to work together to complete projects and solve problems.
Taught Zumba.
Assisted in delivering of SAT's for year six students.
Cover Supervisor - Primary School
Saltaire Primary School
Saltaire, Bradford
2018.09 - 2025.06
Developed lesson plans in absence of permanent staff, ensuring continuity of education.
Promoted positive educational atmosphere with clear communication and rapport building.
Encouraged open class discussions, fostering critical thinking skills among students.
Collaborated with colleagues to share best practices, improving teaching techniques overall.
Supervised pupils outside classrooms–during breaks or exams–maintaining safe and disciplined environment.
Implemented school policies consistently to maintain order and respect amongst students.
Stepped in at short notice during teacher absences, minimising disruption to curriculum progression.
Managed pupil behaviour to cultivate focused and productive classes.
Maintained child safety, security and good behaviour during classroom and outdoor activities.
Delivered additional learning support opportunities to small student groups, enabling improved academic confidence.
Lunchtime Supervisor
Saltaire Primary School
Saltaire, Bradford
2000.02 - 2003.04
Assisted in maintaining cleanliness of dining area for improved student experience.
Supervised pupils during lunchtime, ensuring good behaviour.
Managed conflict amongst students to promote harmony.
Helped special needs students with meals, achieved inclusivity.
Facilitated efficient student flow within canteen, minimised congestion during meal times.
Responded quickly to accidents or incidents on playground.
Collaborated with other Lunchtime Supervisors to provide consistent care for all pupils.
Reported any significant behavioural issues to relevant teacher or Head Teacher.
Promoted safe and positive environment by enforcing school policies.
Administered first aid, ensured child safety.
Planned games and activities to occupy large student groups.
Changed and sanitised surfaces between tasks to avoid cross-contamination.
Ensured that pupils washed their hands before eating as part of promoting hygiene standards.
Organised fun activities for enhancement of children's social skills.
Provided emotional support to distressed students, contributed to mental wellbeing.
Care Assistant
Ivy House Nursing Home
Shipley, Bradford
1993.03 - 1996.04
Maintained calm demeanour during crisis situations thus providing reassurance to both residents and their families.
Respected privacy and dignity of each resident during provision of care services.
Delivered excellent customer service by addressing concerns of patients' families.
Aid in mobility exercises which resulted in improved physical strength among elderly residents.
Collaborated with healthcare team for effective patient care delivery.
Adhered strictly to professional standards, regulations and policies at all times while executing duties.
Participated actively in team meetings discussing ways to improve service delivery leading to enhanced quality of life for residents.
Responded promptly to emergency situations, ensuring safety of all residents.
Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.
Worked closely under supervision from registered nurses contributing to efficient workflow within facility.
Provided emotional support to patients, improving their mental wellbeing.
Facilitated smooth communication between patients and medical staff, fostering understanding and trust.
Assisted in all aspects of personal care, retaining comfort and dignity.
Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
Maintained confidentiality and compliance standards for optimised patient care.
Delivered high-quality care to clients with disabilities, achieving care plan objectives.
Monitored client health conditions and reported immediate issues to manager.
Used manual handling techniques and lifting aids to position clients in safe, comfortable postures.
Adapted care activities in response to clients' mood, energy levels, and preferences.
Accompanied clients to important appointments.
Followed client treatment plans for exercises, medications and wound care.
Fed clients with severe limitations and assisted more mobile clients with self-feeding.
Answered questions from clients, family members, and other carers.
Nurtured trusted rapport with clients, family members, and healthcare professionals.
Assisted clients with adapting to life changes due to bodily or brain injuries.
Changed bed linens, washed clothes and cleaned living quarters to maintain healthy personal environments.
Lunchtime supervisor
Saltaire Primary School
Saltaire, Bradford
1994.09 - 1995.06
Assisted in maintaining cleanliness of dining area for improved student experience.
Supervised pupils during lunchtime, ensuring good behaviour.
Managed conflict amongst students to promote harmony.
Helped special needs students with meals, achieved inclusivity.
Facilitated efficient student flow within canteen, minimised congestion during meal times.
Responded quickly to accidents or incidents on playground.
Collaborated with other Lunchtime Supervisors to provide consistent care for all pupils.
Reported any significant behavioural issues to relevant teacher or Head Teacher.
Promoted safe and positive environment by enforcing school policies.
Administered first aid, ensured child safety.
Planned games and activities to occupy large student groups.
Changed and sanitised surfaces between tasks to avoid cross-contamination.
Ensured that pupils washed their hands before eating as part of promoting hygiene standards.
Organised fun activities for enhancement of children's social skills.
Provided emotional support to distressed students, contributed to mental wellbeing.
Office Junior/Receptionist
Isco5 (workshop for the blind and disabled)
Frizinghall, Bradford
1988.05 - 1993.03
Delivered reliable support for smooth office operation by maintaining clean and tidy workspace.
Updated company databases regularly for accurate record-keeping.
Professionally handled over 50 telephone calls , resulting in positive customer feedback.
Improved organisational efficiency by assisting in inventory management of office supplies.
Entered data into Salesforce software to maintain accurate records.
Managed customer orders and invoices to reduce financial discrepancies.
Maintained detailed administration and office procedures to improve accuracy and efficiency.
Kept files organised and up-to-date for accurate record-keeping purposes.
Improved office efficiency by maintaining organised filing system.
Undertook general clerical duties including photocopying and scanning; kept workflow steady and uninterrupted.
Assisted colleagues with administrative tasks when needed, fostering collaborative work environment.
Liaised with departments/warehouse keeping eye on flow of orders going out and coming in.
Liaised with suppliers and clients regarding orders, invoices and deliveries.
Inputted data quickly and accurately to maintain reliable records.
Upheld confidentiality with sensitive information handling procedures.
Managed reception area, offering warm welcome to visitors and clients.
Directed visitors and clients to appropriate staff, ensuring efficient service delivery.
Utilised multi-line telephone system to manage incoming calls effectively.
Streamlined communication channels by promptly forwarding messages and post to relevant departments or personnel.
Sorted mail daily, ensuring prompt distribution to relevant parties.
Receptionist
Milnes & Naylor Chartered Accountants
Bradford , West Yorkshire
1987.10 - 1988.05
Maintained accurate logs of visitor entries for security purposes.
Upheld confidentiality with sensitive information handling procedures.
Utilised multi-line telephone system to manage incoming calls effectively.
Coordinated office supplies orders to keep necessary materials available at all times.
Greeted incoming customers in professional manner and provided friendly, knowledgeable assistance.
Assisted with administrative tasks, improving overall functionality of office.
Administered mail distribution process, ensuring each department received its correspondence in timely manner.
Maintained organised reception area for professional business environment.
Managed over 50 telephone calls per day, compiling detailed notes and promptly forwarding as required, resulting in effective communication flow within company.
Prioritised tasks to maintain reliable service throughout peak times.
Provided clerical support to company employees, including copying, faxing and file management.
Embodied company values through friendly and reliable customer service.
Handled office petty cash and maintained flawless records.
Deposited money in bank on regular basis.
Assisted with companies book-keeping to high standard.
Junior Accounts Clerk
The Yorkshire Clinic
Bingley, Bradford
1987.04 - 1987.10
Updated company databases regularly for accurate record-keeping.
Prepared documentation, ensuring all files were up-to-date and readily available.
Assisted colleagues with administrative tasks when needed, fostering collaborative work environment.
Helped to improve office efficiency by maintaining organised filing system.
Built positive working relationships with staff and customers for helpful department support.
Directed calls to appropriate staff and took messages where colleagues were unavailable.
Maintained clean and organised workstation to comply with office standards.
Education
GCSEs - Office Practice, Typing, Home Economics, Human Biology, English , Maths
Sir Titus Salt School
Shipley, Bradford
1983.09 - 1987.04
Skills
Organised and reliable
Multitasking
Adaptability
Encouraging attitude
Professional demeanour
Team collaboration
Work prioritisation
Patience
Affiliations
I love arts and crafts - I've done lots of different craft projects over the years both as a Learning Support Assistant and as a Nana. My grandchildren love it.
I am currently writing a children's book which if successful will hopefully be one of a box colllection.
I love to read
I enjoy socializing and love spending time with my family
References
References available upon request.
Timeline
Cover Supervisor - Primary School
Saltaire Primary School
2018.09 - 2025.06
Learning Support Assistant
Saltaire Primary School
2003.04 - 2025.07
Lunchtime Supervisor
Saltaire Primary School
2000.02 - 2003.04
Lunchtime supervisor
Saltaire Primary School
1994.09 - 1995.06
Care Assistant
Ivy House Nursing Home
1993.03 - 1996.04
Office Junior/Receptionist
Isco5 (workshop for the blind and disabled)
1988.05 - 1993.03
Receptionist
Milnes & Naylor Chartered Accountants
1987.10 - 1988.05
Junior Accounts Clerk
The Yorkshire Clinic
1987.04 - 1987.10
GCSEs - Office Practice, Typing, Home Economics, Human Biology, English , Maths