Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Lynda Moyra Simpson

Stafford,Staffordshire

Summary

Strategic Trading Standards Officer with expertise in regulatory compliance and consumer protection. Skilled in conducting investigations, enforcing legislation, and liaising with stakeholders to uphold fair trading practices. Delivers actionable insights to enhance operational standards and supports continuous improvement initiatives. Strong communicator committed to safeguarding consumer rights and ensuring adherence to legal requirements.

Overview

47
47
years of professional experience

Work History

Trading Standards Officer

Staffordshire County Council
'stafford, 'Staffordshire
05.2004 - 03.2026
  • Observed operations to ensure standards and compliance.
  • Assessed findings from field investigations and shared insights.
  • Drafted inspection reports detailing necessary actions.
  • Engaged with clients post-inspection to identify enhancement opportunities and outline next steps.
  • Analysed company processes to recommend targeted improvements.
  • Coordinated with international standards organisations to address compliance issues.
  • Dealt with other Agencies such as Defra, RSPCA and other Animal Health organisations.
  • Supported management in resolving quality control issues and addressing product defects.
  • Provided support on company policies, practices, and systems.

Driving Instructor

Self Emloyed
'stafford, 'Staffordshire
02.1997 - 02.2024
  • Delivered comprehensive driving instructions to learners, focusing on road safety and vehicle control.
  • Assessed individual learner needs, tailoring lesson plans for enhanced understanding and confidence.
  • Utilised dual control cars to ensure learner safety and build driving confidence effectively.
  • Demonstrated advanced manoeuvres, including parallel parking and emergency stops, with clarity and patience.
  • Demonstrated bay parking, three-point-turn and reverse-around-corner manoeuvres.
  • Utilised defensive driving techniques in instruction to cultivate safe and responsible driving habits.
  • Stayed alert and vigilant to anticipate and quickly react to hazards.
  • Completed vehicle safety checks before each lesson, prioritising the well-being of instructor and learner.
  • Provided supportive and encouraging service to driving students using coaching and mentoring skills.
  • Tested students' theory throughout driving lessons by pointing out signs and discussing hazard perception.
  • Scheduled driving lessons with students and parents, ensuring alignment with learner availability and needs.
  • Scheduled lessons according to learner availability, demonstrating flexibility and commitment to client needs.
  • Provided reassurance and progress updates to parents and guardians of young learners, fostering a supportive learning environment.
  • Kept accurate records of learner progress, attendance, and payments, upholding professional standards.
  • Retained thorough and accurate student records and verified conformance with DVSA requirements.
  • Oversaw and assessed students' practical and theory examinations.
  • Self-managed a high volume bookings schedule of practical tests.
  • Navigated diverse road conditions and settings, providing learners with a well-rounded driving experience.
  • Participated in professional development courses to enhance instructional techniques and knowledge.
  • Collaborated with other driving instructors to share best practices and improve teaching strategies.
  • Collaborated with other driving instructors to share best practices and improve teaching strategies.

IT Manager

Stafford and Stoke College
'stafford and Uttoxeter, 'Staffordshire
03.1994 - 04.2004
  • Led IT department, overseeing daily operations and aligning technology strategies with business objectives.
  • Managed IT staff recruitment, training, and development, building a highly skilled and motivated team.
  • Oversaw IT budget, optimising spend while ensuring availability of essential resources.
  • Managed deployment of new software and hardware, enhancing overall productivity and operational efficiency.
  • Coordinated upgrades to hardware and software, ensuring alignment with technological capabilities.
  • Negotiated contracts with vendors and suppliers, securing cost-effective solutions for IT needs.
  • Provided technical support and guidance, resolving complex issues and improving user satisfaction.
  • Facilitated training sessions for staff on new technologies and software applications, boosting team competencies.
  • Identified, addressed and either resolved or escalated project issues.
  • Planned efficient use of resources to control expenditures.
  • Analysed and adapted workflows to meet evolving needs.
  • Defined operational priorities to streamline department activities.

Police Officer

'staffordshire Police
'stafford, 'Staffordshire
04.1979 - 03.2004
  • Responded to emergency calls for service, providing timely assistance and support to individuals in distress.
  • Arrested individuals suspected of criminal activities, processing them in accordance with legal requirements.
  • Executed routine patrols in assigned areas to enhance public safety and deter criminal activity.
  • Patrolled assigned areas to minimise potential for public disturbance and crime.
  • Engaged with community members to build trust and foster positive relationships between the police force and the public.
  • Utilised verbal, physical, or situational techniques to reduce or de-escalate violence.
  • Facilitated conflict resolution, mediating disputes to achieve peaceful outcomes without the need for legal intervention.
  • Responded to civil unrest, search and rescue operations.
  • Investigated incidents of theft, vandalism, and other criminal acts, gathering evidence and interviewing witnesses.
  • Conducted preliminary inquiries, field interviews and follow-up investigations to gather information and evidence.
  • Coordinated crime scene management, preserving evidence and maintaining security to support forensic investigations.
  • Secured and examined crime scenes to locate and obtain evidence for analysis.
  • Completed and documented detailed reports on arrests made and unusual incidents encountered.
  • Documented arrests, activities, and unusual incidents to ensure accurate records for legal proceedings.
  • Prepared detailed reports on daily activities, incidents, and investigations, maintaining accurate records for legal proceedings.
  • Provided testimony in court, presenting evidence and recounting observations to support legal proceedings.
  • Testified under oath in administrative hearings and criminal court cases.
  • Retrieved, organised and recorded facts and evidence to testify in court as a witness.
  • Pursued, arrested and interviewed suspected offenders in line with strict protocols.
  • Responded to accidents to provide first aid and alert additional police and emergency personnel.
  • Participated in specialised training programmes to enhance skills in areas such as firearms, public order, and investigative techniques.
  • Delivered presentations on crime prevention and safety measures at schools, businesses, and community groups.
  • Conducted surveillance operations to gather intelligence on suspected criminal activities and individuals.
  • Analysed information and evaluated results to resolve pending cases.
  • Maintained and calibrated specialised equipment including preliminary alcohol screening devices to establish reliability.
  • Supervised security for police vehicles, law enforcement equipment and firearms to prevent theft and losses.
  • Responded to missing children incidents and larceny of property leading to multiple convictions and recovery of property.
  • Responded to missing children incidents and larceny of property leading to multiple convictions and recovery of property.
  • Maintained and calibrated specialised equipment including preliminary alcohol screening devices to establish reliability.

Education

Foundation Degree in Consumer Protection - Animal Health and Consumer Prtection

Chartered Trading Standard Institute
London
01-2010

Certificate of Higher Education - HND & HNC Computer Science

University Stoke on Trent
Stoke on Trent Staffordshire
01-1992

GCSEs - O Level courses

Sir Granham Balfour School
Stafford
01-1978

Skills

  • Compliance auditing
  • Conflict resolution
  • Risk assessment
  • Policy writing
  • Compliance monitoring systems
  • Quality control
  • Safety inspections
  • Investigative techniques
  • Report drafting
  • Data collection
  • Client consultation
  • Conflict resolution
  • Verbal communication
  • Relationship-building
  • Report-writing
  • Compliance auditing

Interests

  • I play 8 ball pool for West Midland's County and have done so for about 22 years
  • i have been the treasurer of Stafford Sunday Pool League for 22 years which is a responsible job as i deal with hundreds of pounds yearly

Timeline

Trading Standards Officer

Staffordshire County Council
05.2004 - 03.2026

Driving Instructor

Self Emloyed
02.1997 - 02.2024

IT Manager

Stafford and Stoke College
03.1994 - 04.2004

Police Officer

'staffordshire Police
04.1979 - 03.2004

Foundation Degree in Consumer Protection - Animal Health and Consumer Prtection

Chartered Trading Standard Institute

Certificate of Higher Education - HND & HNC Computer Science

University Stoke on Trent

GCSEs - O Level courses

Sir Granham Balfour School
Lynda Moyra Simpson