Lydia Louise Clark
Barnack,Cambridgeshire
Summary
Adult nursing student, with experience of administration and care assistance, bringing hands-on experience in patient care, medication administration, vital signs checks and accurate record-keeping. Working confidently with multidisciplinary teams, families and sensitive information while maintaining patient-centred care, confidentiality and safe practice.
Overview
1
1
Certification
5
5
years of post-secondary education
3
3
years of professional experience
Work history
Administrative assistant
North West Anglia NHS Foundation Trust
Peterborough, Cambridgeshire
2024.08 - Current
- Coordinated office operations by handling phone inquiries, managing correspondence and supervising office cleanliness.
- Managed front desk duties to ensure smooth operation of reception area.
- Answered incoming calls, directing inquiries to the appropriate staff for prompt assistance. for staff, answering questions, directing calls and documenting messages.
- Interacted professionally with staff, families and patients providing excellent service at all times.
- Handled sensitive information discreetly maintaining high level confidentiality at all times.
- Streamlined administrative processes for increased efficiency in the workplace.
- Supported staff with administrative needs for photocopying, faxing and filing.
- Updated company databases by inputting new employee contact information and employment details.
- Examined, scanned and input documents in software system.
Health care assistant
North West Anglia NHS Foundation Trust
Peterborough, Cambridgeshire
2023.10 - Current
- Assisted in patient care, improved comfort and well-being.
- Assisted elderly residents with daily tasks such as eating, bathing and dressing up for an enhanced quality of life whilst in hospital
- Provided emotional support to patients and their families during difficult times.
- Monitored vital signs of patients with meticulous attention to detail for accurate readings.
- Assisted in physical therapy sessions with patients to promote mobility improvement.
- Ensured infection control measures were adhered to strictly for a safe environment for both staff and patients alike.
- Delivered high-quality patient service by maintaining cleanliness in wards.
- Collaborated with nurses to provide comprehensive patient care, ensuring a smooth recovery path.
- Kept detailed records of patient progress, assisted medical staff in treatment planning.
- Upheld patient confidentiality at all times whilst performing duties as per data protection norms set down by the NHS.
Education
Bachelor of Science - Nursing - Adult
Anglia Ruskin University
Peterborough 2024.09 -
A-Levels - Health and social care
Arthur Mellows Village College
Peterborough 2019.09 - 2021.06
A-Levels - Buisness
Arthur Mellows Village College
Peterborough 2019.09 - 2021.06
GCSEs -
Arthur Mellows Village Collge
Peterborough 2017.09 - 2019.07
Skills
- Medical software literacy
- Vital signs measurement
- Infection control
- Mentoring and coaching
- Patient-centred care
- Medication tracking
- Data confidentiality
- Accurate record-keeping
- Health education
- Regulatory standards knowledge
- Process improvement
- Time management
- Caseload management
- Organisational skills
- Spreadsheet creation
- Document drafting
- Digital filing
- Filing systems knowledge
- Email handling efficiency
- Telephone etiquette
- Effective communication
- Multidisciplinary collaboration
- Empathetic listening
- Active listening
- Mentoring and coaching
- Constructive feedback
- Judgment skills
- Ethical decision-making
- Safety consciousness
- Flexibility in task handling
- Resilience under pressure
- Evidence-based practice
- Training development
- Patient advocacy
- Time management
- Digital filing
- Filing systems knowledge
- Organisational skills
- Email handling efficiency
Accomplishments
Ward Colleauge of the month.
Certification
Full UK Drivers Licence
References
References available upon request.
Timeline
Bachelor of Science - Nursing - Adult
Anglia Ruskin University
2024.09 -
Administrative assistant
North West Anglia NHS Foundation Trust
2024.08 - Current
Health care assistant
North West Anglia NHS Foundation Trust
2023.10 - Current
A-Levels - Health and social care
Arthur Mellows Village College
2019.09 - 2021.06
A-Levels - Buisness
Arthur Mellows Village College
2019.09 - 2021.06
GCSEs -
Arthur Mellows Village Collge
2017.09 - 2019.07