Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Lydia Eastwood

Doncaster ,North Yorkshire

Summary

Waitress at local pub: Goal-focused Waitress well-versed in gastropub and restaurant settings. Driven to go above and beyond to satisfy customers, improve operations and support team members. Skilled Waitress adept at operating in fast-paced environments with demanding objectives for sales, service and quality. Good at managing time and preparing for future guests with efficient side work. Engaging Waitress with ability to articulate and help customers make menu choices.

Sports direct cashier: Responsible Cashier experienced at managing front of store needs in busy environments. Friendly and energetic with strong communication and organisational abilities. Proficient in handling money and possessing a strong understanding of retail operations. Focused on keeping work areas clean, neat and professionally arranged. Strong team player, with good listening skills and attentive, detail-orientated nature. Independent problem-solver focused on customer service and product development. Works well under tight deadlines. Enthusiastic cashier with knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service.

Overview

4
4
years of professional experience

Work history

Retail assistant and cashier

Sports direct
Doncaster , South Yorkshire
2023.06 - Current
  • Continually replenished stock in line with sales records, keeping well-maintained, presentable item displays.
  • Delivered outstanding in-store experience through positive and attentive customer service.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Processed product returns, ensuring items were clean and resaleable.
  • Carried out sales floor cleaning, maintaining impeccably high store presentation and hygiene standards.
  • Maintained outstanding till service efficiency during peak hours, reducing customer wait times for optimised satisfaction.
  • Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
  • Operated cash registers with accuracy and processed cash and card transactions.

WDH work experience

Estate company
Castleford , West Yorkshire
2024.07 - 2024.07
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.

  • Quickly established good working relationships with range of young people and professionals.
  • Worked with accuracy and efficiency to accomplish goals.
  • Identified specific skills, knowledge and experience that students want to gain from work experience to optimise matches.
  • Collaborated smoothly with people of different backgrounds and cultures.
  • Contacted employers to develop high-quality opportunities for job shadowing.

Waitress

Pub
Doncaster, South Yorkshire
2022.04 - 2023.04
  • Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
  • Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
  • Greeted and escorted guests to tables.

Education

GCSEs - Maths

Campsmount academy
Campsall
08.2023

GCSEs - English literature

Campsall
Doncaster campsall
08.2023

GCSEs - English language

Campsmount academy
Doncaster campsall
08.2023

GCSEs - Combined science

Campsmount
Doncaster campsall
08.2023

GCSEs - Business

Campsmoung
Doncaster campsall
08.2023

GCSEs - Dance

Campsmount
Doncaster campsall
08.2023

GCSEs -

Campsmount
Doncaster campsall
08.2023

Certificate of Higher Education - Health and social care

New college Pontefract
Pontefract
09.2023

A-Levels - Philosophy, ethics, religion

Pontefract New college
Pontefract
09/2018 -

Diploma of Higher Education - Criminalogy

Pontefract new college
Pontefract
09.2023

Skills

  • Menu knowledge
  • Advanced beverage knowledge
  • Barista experience
  • Outstanding customer service
  • Expert multitasker
  • Cleaning requirements
  • Order recall
  • Strong communication
  • Highly responsible and reliable
  • Bar cleaning and maintenance
  • Food service
  • Table check-ins
  • Organised and reliable
  • Courteous

Languages

English
Fluent

Timeline

WDH work experience

Estate company
2024.07 - 2024.07

Retail assistant and cashier

Sports direct
2023.06 - Current

Waitress

Pub
2022.04 - 2023.04

GCSEs - Maths

Campsmount academy

GCSEs - English literature

Campsall

GCSEs - English language

Campsmount academy

GCSEs - Combined science

Campsmount

GCSEs - Business

Campsmoung

GCSEs - Dance

Campsmount

GCSEs -

Campsmount

Certificate of Higher Education - Health and social care

New college Pontefract

A-Levels - Philosophy, ethics, religion

Pontefract New college
09/2018 -

Diploma of Higher Education - Criminalogy

Pontefract new college
Lydia Eastwood