Lydia Easterlow
Nuneaton
Summary
I have up to 14 years experience working in Administrative roles, and predominantly within Education. I consider myself to be a friendly, efficient and enthusiastic worker which I feel are important qualities to have when working in any environment.
Throughout all my roles, I have maintained up to date IT skills such as SIMS, Arbor, Approval Max, Inventry, Microsoft Office and Outlook.
I'm hardworking with exceptional planning and prioritisation abilities for responsive, accurate administration assistance. I'm a supporter of positive, productive environments through good communication and collaboration, and can work both independently and within a team. I'm also adaptable to the changing demands of fast-paced office environments.
Overview
19
19
years of professional experience
Work history
Administrator/Receptionist
Stockingford Academy
Nuneaton, Warwickshire
2023.02 - 2026.03
- Assisted with telephone communication by answering and making calls. Entered data related to admissions, absences, and pupil information updates. Supported administrative functions by maintaining accurate records.
- Assisted new starters with school visits before their start dates. Facilitated completion of data entry and paperwork tasks. Supported onboarding activities for incoming staff members.
- Managed systems including Arbor, Inventory Approval, Max Synergy, and Outlook for effective task management. Facilitated communication through Microsoft applications to enhance collaboration. Assisted with data management using SIMS in previous roles to support organisational needs.
- Oversaw supply ordering and managed budget allocations for each department within school.
- Coordinated school trips through proactive telephone and email communications to enhance planning and organisation.
- Secured confidential files and ensured relevance and accuracy of information.
Administrator
Higham Lane School
Nuneaton, Warwickshire
2016.04 - 2023.01
- Completed data entry for Excel spreadsheets and reports to ensure accuracy and efficiency.
- Coordinated and arranged school events and calendars to enhance community engagement and organisational efficiency.
- Managed incoming and outgoing calls while diligently recording accurate messages.
- Facilitated collaboration with agencies for supply recruitment and ensured accurate retrieval of personal and confidential information on staff for data entry.
- Assist in independent work and contribute effectively within teams. Support team objectives through collaborative efforts and individual tasks. Facilitate seamless cooperation between independent and team-based activities.
- Maintains spreadsheets to ensure accuracy and currency of staff data daily.
- Executed photocopying and scanning tasks efficiently to maintain operational workflow.
- Organised and prioritised workload with meticulous attention to detail under pressure.
- Collaborated with management to streamline operational processes and enhance team efficiency.
Administrator in Accident & Emergency
University Hospital Coventry & Warwickshire
Coventry, Warwickshire
2012.01 - 2016.03
- Handled incoming and outgoing telephone calls professionally. Assisted with email queries promptly and efficiently. Provided support for customer inquiries effectively.
- Input and retrieve personal and confidential information using NHS systems, ensuring data integrity and compliance.
- Developed comprehensive reports and created rotas/timetables for staff to ensure optimal scheduling and resource allocation.
- Facilitated administrative support for manager and clinicians within department.
- Supported patients during their time by providing comprehensive information and guidance.
Administrator in Breast Screening
University Hospital Coventry & Warwickshire
Coventry, Warwickshire
2009.01 - 2011.12
- Managed incoming telephone communications and addressed email inquiries promptly. Supported clients with effective communication strategies to resolve queries efficiently. Assisted colleagues in maintaining professional and responsive telephone and email service.
- Utilised NHS systems to input and retrieve personal and confidential information efficiently.
- Assisted in generating reports using Excel spreadsheets and Word. Supported creation of rotas and timetables for staff. Collaborated with team members to ensure accurate scheduling.
- Facilitated administrative support for manager and clinicians within department.
- Supported patients in navigating departmental processes and addressing concerns with empathy and professionalism.
- Assisted in managing appointments by scheduling and cancelling as needed. Supported re-issuing of appointment letters for clients. Facilitated communication with clients to confirm attendance at appointments.
Medical Records Clerk
George Eliot Hospital
Nuneaton, Warwickshire
2007.06 - 2008.01
- Retrieved medical records from various departments across site to ensure accurate patient information management.
- Tracked records and managed data entry into systems systematically.
- Facilitated preparation of clinics by coordinating schedules and ensuring necessary equipment availability.
- Facilitated effective communication through answering and making telephone calls.
- Handled email queries efficiently to ensure timely responses for improved patient communication.
Education
GCSE - Maths
Higham Lane School
NuneatonGCSE - English
Higham Lane School
NuneatonFoundation Degree - Public & Community Health
DeMontfort University
Leicester2012-07
BTEC Certificate - Health Studies
North Warwickshire & Hinckley College
Nuneaton2009-07
Skills
- Accurate and detailed
- Excellent planner and coordinator
- Filing and data archiving
- Team building
- Advanced clerical knowledge
- Works well under pressure
- Excellent communication skills
- Database management
- Spreadsheet management
- Pleasant demeanour
- Confidential records handling
- Organisational efficiency
- Data entry speed
- Spreadsheet creation and maintenance
- Friendly and approachable
Timeline
Administrator/Receptionist
Stockingford Academy
2023.02 - 2026.03
Administrator
Higham Lane School
2016.04 - 2023.01
Administrator in Accident & Emergency
University Hospital Coventry & Warwickshire
2012.01 - 2016.03
Administrator in Breast Screening
University Hospital Coventry & Warwickshire
2009.01 - 2011.12
Medical Records Clerk
George Eliot Hospital
2007.06 - 2008.01
GCSE - Maths
Higham Lane School
GCSE - English
Higham Lane School
Foundation Degree - Public & Community Health
DeMontfort University
BTEC Certificate - Health Studies
North Warwickshire & Hinckley College