Lyan Gray
Witham,Essex
Summary
Accomplished professional with expertise in risk assessment and mitigation, building operational procedures, and ensuring ISO standards compliance. Demonstrates a strong commitment to health and safety regulations and compliance oversight, enhancing organisational efficiency. Adept at delivering exceptional customer service while maintaining rigorous standards.
Driven and resourceful professional with knack for strategic planning and team leadership. Demonstrated proficiency in project management and problem-solving, fostering smooth operational workflows. Excited to bring collaborative and result-oriented approach to Operations Manager role.
Overview
21
21
years of professional experience
1
1
Certification
Work history
Operations Manager
Ringway Jacobs (Essex Highways Contract)
Chelmsford, Essex
2022.04 - Current
- Optimised workflow procedures with strategic planning and team coordination.
- Managed inventory efficiently to minimise stockouts and overstock situations.
- Led teams to achieve business objectives on time and within budget constraints.
- Implemented quality control measures, enhanced product standards.
- Created a collaborative work environment for positive team dynamics.
- Directed safety protocols implementation, created safer workplace conditions.
- Improved operational efficiency by streamlining processes and implementing strategic plans.
- Streamlined supply chain processes to reduce procurement cycle time.
- Led and managed administrative staff to maintain smooth daily operations.
- Monitored health and safety measures for guaranteed compliance.
- Coordinated hiring, recruitment and training strategies to build successful administrative team.
- Oversaw facility maintenance and allocated needed resources to meet standards.
Supervisor
Ringway Jacobs
Brentwood, Essex
2019.04 - 2022.04
- Delegated tasks appropriately, achieved balanced workload among team members.
- Implemented company policies effectively, maintained high standards of service delivery.
- Resolved customer complaints promptly, resulted in increased customer satisfaction rates.
- Ensured smooth operations with regular maintenance checks.
- Promoted a safe work environment by enforcing strict adherence to safety regulations.
- Monitored employee attendance records for maintaining discipline within the team.
- Coordinated with other supervisors to maintain consistency across shifts.
- Managed daily operations to increase productivity.
- Worked closely with management to manage staff levels and allocate resources for production plans.
Ganger
Ringway Jacobs
Harlow, Essex
2017.09 - 2019.04
- Coordinated material supplies to ensure timely job execution.
- Managed crew members for efficient project completion.
- Facilitated equipment maintenance to avoid on-site delays.
- Maintained clean and hazard-free work environment for accident prevention.
- Handled emergency situations, ensured minimal disruption to work flow.
- Directed site operations towards achieving project goals.
- Conducted daily briefings, maintained high team morale.
Highways Operative
Ringway Jacobs
Harlow, Essex
2015.09 - 2017.04
- Repaired potholes, ensuring a smoother driving experience for motorists.
- Implemented safety regulations whilst working at construction sites, reducing onsite accidents.
- Executed routine highway maintenance tasks, resulting in improved infrastructure longevity.
- Ensured smooth traffic flow by implementing effective road management strategies.
- Placed warning signs as per requirements, enhancing motorist awareness of ongoing works or changes on the roadways.
- Trimmed roadside vegetation periodically, improving visibility for drivers and pedestrians alike.
- Assisted in snow clearance during winter months, ensuring uninterrupted road access.
MEWP operator
MBS Access
Silver End, Essex
2010.04 - 2015.09
- Adhered strictly to health and safety guidelines whilst operating machinery, minimised risk factors on site.
- Managed risks associated with height work using proper safety gear and procedures.
- Maintained proper documentation for safety inspections.
- Underwent regular training sessions, kept up-to-date with latest industry standards and best practices.
- Conducted routine checks on equipment, ensured optimal functionality.
- Reported any mechanical faults or damage promptly for swift repair actions.
- Performed daily checks on MEWPs before start of shift, maintained equipment reliability.
Grounds Maintenance Operative
MBS Grounds Maintenance
Silver End, Essex
2005.06 - 2010.04
- Performed seasonal maintenance tasks to prepare grounds for changing weather conditions.
- Ensured safety during operations with proper use of machinery and tools.
- Assisted in the application of pesticides, reducing infestations effectively.
- Maintained healthy lawns by regular mowing, watering and fertilising.
- Cleaned debris from the garden paths; ensured cleanliness at all times.
Education
GCSEs -
John Bramston School
Witham, EssexSkills
- Risk assessment and mitigation
- Building operational procedures
- ISO standards compliance
- Health and Safety regulations
- Compliance oversight
- Customer Service
Affiliations
- Enjoys Motor Racing particularly F1
- Enjoys family time and regular walks with the dog.
Certification
Certificates Available on request
References
References available upon request.
Timeline
Operations Manager
Ringway Jacobs (Essex Highways Contract)
2022.04 - Current
Supervisor
Ringway Jacobs
2019.04 - 2022.04
Ganger
Ringway Jacobs
2017.09 - 2019.04
Highways Operative
Ringway Jacobs
2015.09 - 2017.04
MEWP operator
MBS Access
2010.04 - 2015.09
Grounds Maintenance Operative
MBS Grounds Maintenance
2005.06 - 2010.04
GCSEs -
John Bramston School