- Gaming
- Reading
- Walking my dog
Luke Ashley Towns
Swaffham,Norfolk
Summary
Adaptable and dedicated professional with a strong commitment to delivering high-quality results. Quick to learn and apply logical problem-solving skills, effectively managing various responsibilities. Reliable team player with strong communication skills, consistently providing exceptional customer service. Flexible in approach and willing to go the extra mile to enhance team dynamics and ensure customer satisfaction.
Overview
2
2
years of professional experience
Work History
Customer Counter Assistant
Subway
Swaffham, Norfolk
2021.09 - 2023.07
- Operated customer order counter and payment till, efficiently handling cash, card, and smartphone transactions.
- Awarded 2 “Certificates of Excellence” for outstanding customer service.
- Trained new team members on preparation of sandwiches and menu items, ensuring adherence to quality standards.
- Prepared sandwiches and other menu items to the required quality with correct portion control.
- Collaborated with supervisor to assess and maintain stock levels of ingredients for sandwich preparation throughout the day.
- Thoroughly cleaned food preparation areas, tools and equipment, maintaining hygiene to the recognised 5-star standard.
- General housekeeping duties throughout shop and customer seating area.
- Maintained a safe working environment by reporting unsafe conditions, accidents, and injuries to the supervisor.
- Assisted with goods-in and the unloading of routine deliveries from suppliers.
Education
Software Engineering & Development Course - Software Development
Anglia Ruskin University
Peterborough2026-04
GCSEs - English Language, English Literature, Maths, Combined Science, Computer Science, Geography
Nicholas Hamond Academy
Swaffham, Norfolk2021-07
BTEC National Extended Diploma - Computing
College of West Anglia
Kings Lynn2023-06
Skills
- C#
- JavaScript
- HTML
- CISCO Networking
- Visual Studio
- Database Design
- Web Design
- MS Office and Digital Communication
- Work under pressure
- Customer engagement
- Excellent communication
- Food hygiene
- Stock management
- Communication skills
- Time management
- Problem resolution
- Positive attitude
- Customer service excellence
References
The Manager, Subway, 34a Market Place, Swaffham, Norfolk, PE37 7QH, 01760 720952
Interests
Timeline
Customer Counter Assistant
Subway
2021.09 - 2023.07
Software Engineering & Development Course - Software Development
Anglia Ruskin University
GCSEs - English Language, English Literature, Maths, Combined Science, Computer Science, Geography
Nicholas Hamond Academy
BTEC National Extended Diploma - Computing
College of West Anglia