Summary
Overview
Work history
Education
Skills
Timeline
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Luke Sutton

Preston,Lancashire

Summary

I am a hard working and dedicated individual with a background of training and supervising others in fast paced and time critical environments, I am a team player who uses my skills to help others grow whilst working towards the mission of the company. I keep calm in difficult situations and have proven to work well under pressure whilst maintaining communication and relationships with my team. I am always looking to improve myself and the opportunity to learn new things to be part of a productive team both hitting and exceeding targets.

Overview

11
11
years of professional experience
9
9
years of post-secondary education

Work history

Operations supervisor

Amazon Logistics
Warrington, Cheshire
06.2024 - Current
  • Directed team tasks for improved productivity and staff morale.
  • Facilitated inter-departmental communication for smoother operations.
  • Motivated and trained employees to maximise team productivity.
  • Reviewed and assessed operations performance, developing initiatives for continuous process improvement.
  • Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
  • Monitored daily and weekly KPIs, implementing improvement strategies to maintain on-track status.
  • Handled negotiations with third-party stakeholders and service agencies to meet operational needs.
  • Improved service delivery with proactive problem-solving techniques.

Driver trainer

Amazon Logistics
Warrington, Cheshire
10.2023 - 06.2024
  • Managed scheduling of training sessions ensuring maximum attendance and participation.
  • Prepared drivers for emergency situations, resulted in increased preparedness.
  • Trained drivers on safe loading and unloading procedures to prevent damage or loss of goods transported.
  • Maintained awareness of current exam material and procedures and evolved lesson plans to reflect changes.
  • Quickly established rapport and developed trusted professional relationships with drivers and Third-Party companies.
  • Adapted teaching and communication styles to meet different learning needs.
  • Prepared drivers for theory examinations, maintaining high rate of first-time passes
  • Maintained high pass rate and engagement metrics provided by feedback surveys from drivers who had participated in lessons.

Sortation associate

Amazon Logistics
Warrington, Cheshire
10.2021 - 10.2023
  • Streamlined the processing system for faster package turnover rate.
  • Quickly adapted to changing work schedules, meeting business demands without compromising performance.
  • Prioritised urgent shipments successfully under tight deadlines.
  • Coordinated with team members effectively to ensure smooth operation flow.
  • Identified any damaged items promptly, preventing further losses.
  • Demonstrated resilience during peak hours; maintained high-quality standards even under pressure.
  • Attended Health and Safety training to ensure consistent adherence to warehouse safety policies.

Home care assistant

Alcedo Care
Southport, Merseyside
10.2019 - 10.2021
  • Adhered strictly to confidentiality principles regarding patient information and records.
  • Delivered high level of patient care resulting in improved overall health status.
  • Handled emergency situations calmly, reducing risks associated with elderly falls or sudden illnesses.
  • Collaborated efficiently with other healthcare professionals to ensure comprehensive care plan.
  • Dealt sensitively with end-of-life care scenarios, providing comfort during difficult times.
  • Upheld safety and hygiene standards to reduce incidents and accidents.
  • Offered compassionate physical and emotional support to patients, enhancing overall health and wellbeing.

Groundworker

Mawsons Piling
Preston, Lancashire
01.2014 - 10.2019
  • Completed groundwork tasks within stipulated deadlines for optimal workflow progression.
  • Removed unnecessary debris from sites, maintaining tidy and safe working conditions.
  • Organised materials for timely project completion.
  • Improved site safety by consistently adhering to health and safety guidelines.
  • Conducted routine checks, ensuring overall site safety and compliance with regulations.
  • Identified and wore appropriate PPE required for various tasks.
  • Followed advice laid out by risk and COSHH assessments.
  • Maintained hazard-free working environments, reporting health and safety issues to site management.

Education

GCSEs -

Tarleton Academy
Preston
09.2007 - 09.2012

BTEC Level 2 Diploma - Engineering

Runshaw College
Leyland
09.2012 - 01.2014

Functional skills Level 2 - Maths

Qualitrain
Warrington
06.2022 - 10.2023

Apprenticeship - BTEC Level 2 Diploma - Supply Chain

Qualitrain
Warrington
06.2022 - 10.2023

Skills

  • Warehouse operations knowledge
  • Conflict management
  • Staff motivation techniques
  • KPI data visualisation
  • Supply chain management
  • Staff leadership
  • Health and Safety Compliance
  • Conflict Resolution
  • Customer Service
  • Verbal communication

Timeline

Operations supervisor

Amazon Logistics
06.2024 - Current

Driver trainer

Amazon Logistics
10.2023 - 06.2024

Functional skills Level 2 - Maths

Qualitrain
06.2022 - 10.2023

Apprenticeship - BTEC Level 2 Diploma - Supply Chain

Qualitrain
06.2022 - 10.2023

Sortation associate

Amazon Logistics
10.2021 - 10.2023

Home care assistant

Alcedo Care
10.2019 - 10.2021

Groundworker

Mawsons Piling
01.2014 - 10.2019

BTEC Level 2 Diploma - Engineering

Runshaw College
09.2012 - 01.2014

GCSEs -

Tarleton Academy
09.2007 - 09.2012

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