Luke Savage
Golden Hill,Pembroke
Summary
Five years of experience as a security officer with expertise in security procedures, risk assessment, and compliance. Proficient in crowd control, conflict resolution, and delivering exceptional customer service. I am resilient under pressure and have effective time management, ensuring seamless operations in high-stress environments. I hold a door supervisor license and am committed to completing any additional required training.
Overview
5
5
years of professional experience
1
1
Certification
Work history
Security officer
The Waiting Game
03.2020 - Current
- Maintained rigorous visitor sign-in procedures and conducted thorough identification checks for entry.
- Executed health and safety risk assessments meticulously, minimising hazards effectively.
- Responded quickly to on-site incidents while remaining calm and professional throughout.
- Patrolled grounds regularly, observing activities to deter criminal behaviour and vandalism.
- Monitored CCTV feeds vigilantly, reporting any suspicious conduct immediately.
- Worked closely with event managers for seamless execution of functions and post-event tasks.
- Completed shift logs accurately, documenting routine activities and critical incidents clearly.
- Applied conflict resolution skills to diffuse tense situations without escalation.
Volunteer Wiki-Senior Builder & Customer Support
CampFire Studio
04.2024 - 04.2025
- Achieved streamlined website functionality through implementation and refinement of JavaScript code.
- Conducted thorough testing and debugging for seamless user experience across all browsers.
- Prioritised website security by effectively mitigating potential risks and threats.
- Provided technical support post-launch, resolving client issues swiftly.
- Collaborated on team projects, enhancing communication and problem-solving effectiveness.
- Optimised web development plans to meet client requirements within assigned timeframes.
- Managed content uploads to ensure site remained current and engaging.
- Monitored website performance proactively, addressing technical issues efficiently.
Education
Door Supervisor Licence -
Gemini Security & Training
Pembroke, PembrokeshireNVQ Level 3 - Plumbing
Hyfforddiant Caredigion Training
Aberystwyth, CeredigionNVQ Level 2 - Business
Hyfforddiant Caredigion Training
Aberystwyth, CeredigionNVQ Level 2 - Agriculture
Hyfforddiant Caredigion Training
Aberystwyth, CeredigionNVQ Level 2 - Construction
Hyfforddiant Caredigion Training
Aberystwyth, CeredigionNVQ Level 2 - Engineering
Hyfforddiant Caredigion Training
Aberystwyth, CeredigionSkills
- Security procedures and protocols
- Risk assessment and management
- ID verification and compliance
- Crowd control techniques
- Driving license
- Time management
- Resilience under pressure
- Customer service excellence
- Communication skills
- Conflict resolution
Certification
Door Supervisor Licence
Gemini Security & Training
January 2025
References
References available upon request.
Timeline
Volunteer Wiki-Senior Builder & Customer Support
CampFire Studio
04.2024 - 04.2025
Security officer
The Waiting Game
03.2020 - Current
Door Supervisor Licence -
Gemini Security & Training
NVQ Level 3 - Plumbing
Hyfforddiant Caredigion Training
NVQ Level 2 - Business
Hyfforddiant Caredigion Training
NVQ Level 2 - Agriculture
Hyfforddiant Caredigion Training
NVQ Level 2 - Construction
Hyfforddiant Caredigion Training
NVQ Level 2 - Engineering
Hyfforddiant Caredigion Training
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