Luke Jeavons
Newmarket,UK
Summary
Diligent and resourceful individual, eager to apply knowledge and gain practical experience. Experienced working in team environments. Reputation for hard work, punctuality and willingness to learn new things.
Overview
1
1
year of professional experience
Work history
Customer advisor
Argos-Newmarket
Newmarket
2021.07 - 2021.09
- Developed customer service skills in a fast-paced environment.
Customer Service Assistant
Mountain Warehouse-Newmarket
Newmarket
2022.01 - 2022.11
- Greeted customers and addressed queries.
- Operated till in a busy retail environment.
- Organised stock shelves neatly to improve the overall appearance of the shop floor.
- Handled requests with friendly, knowledgeable service and support, achieving increased sales. Achieved multiple KPI sales awards
Education
Bachelor of Arts - Geography
University of East Anglia
Norwich 2023.09 -
A levels - English Literature, Geography, Sociology
Abbeygate Sixth Form College
Bury St. Edmunds, Suffolk 2021.09 - 2023.05
GCSEs -
Newmarket Academy
Newmarket, Suffolk 2016.09 - 2021.06
Skills
- Customer service and complaint resolution
- Report writing and deadline management
- Problem solving and critical thinking
- Telephone etiquette
- Microsoft Office proficiency
- Email handling proficiency
- Data privacy awareness
- Data analysis
Affiliations
- Automotive Industry - history and market trends
- Cycling
- Reading/ English literature
References
References available upon request.
Timeline
Bachelor of Arts - Geography
University of East Anglia
2023.09 -
Customer Service Assistant
Mountain Warehouse-Newmarket
2022.01 - 2022.11
A levels - English Literature, Geography, Sociology
Abbeygate Sixth Form College
2021.09 - 2023.05
Customer advisor
Argos-Newmarket
2021.07 - 2021.09
GCSEs -
Newmarket Academy
2016.09 - 2021.06