Luke Harris
Cambridgeshire
Summary
Dynamic and results-driven Managing Director with over 20 years' experience in the HVAC and facilities management sector, including a decade spent in Spain mastering the technical side of the industry before transitioning into strategic leadership roles in the UK. Passionate about people, I thrive on mentoring talent, building enduring relationships, and delivering growth through operational excellence, commercial insight, and a hands-on leadership style.
Experienced in leading cross-functional teams, developing sustainable services, and overseeing all aspects of business operations—from board-level strategy and financial planning to client relationship management and site-level execution.
Overview
26
26
years of professional experience
4026
4026
years of post-secondary education
Work history
Managing Director
Airway Group
Cambridgeshire
12.2019 - 07.2025
- Appointed Managing Director shortly before the COVID-19 pandemic, successfully navigated the business through uncertainty, refocused strategic direction, and led significant revenue growth and service diversification.
- Full P&L responsibility and end-of-year financial planning
- Oversight of group operations, logistics, and commercial performance
- Developed and launched Climate Hire Ltd—growing it from inception to £2M turnover in 3 years
- Established a dedicated M&E department, transforming the company into a full-service facilities provider
- Created a Heat Pump Training Centre in partnership with Daikin UK
- Led business relocation and infrastructure expansion
- Actively involved in key project meetings, contract negotiations, and high-value sales
- Increased group turnover from £3M to £6M in under 3 years
- Successfully diversified revenue streams and built lasting partnerships with major clients
- Delivered complex installation projects ranging from £100K to £1.5M
- Supported directors and managers across departments, fostering a collaborative leadership culture
Operations Director
Airway Air Conditioning Ltd
Cambridgeshire
03.2011 - 12.2019
- Became Operations Director during a period of ownership transition. Played a central role in scaling the business, guiding it from a small operation to a more structured, customer-focused, and profitable enterprise.
- Increased workforce from 21 to 33 employees
- Grew turnover from £800K to £3M
- Built long-term client relationships through a service-first ethos
- Took on broad strategic and operational responsibilities in the absence of an industry-experienced MD
Service Manager
Airway Air Conditioning Ltd
04.2008 - 03.2011
- Returned to the UK and took charge of the Service & Maintenance division. Managed engineering schedules, logistics, client communications, and service planning in a high-paced environment.
Air Conditioning Engineer
Various
04.1999 - 03.2008
- Company Overview: Focused on domestic installations.
- Began my HVAC career in Spain, working with an English-owned business focused on domestic installations. Gained hands-on technical skills, adapted to a new culture, learned Spanish, and built resilience through international experience.
- Focused on domestic installations.
Education
A-Levels -
CPD - Business Leadership, Financial Strategy, Technical HVAC Training
Heat Pump Training Partnership - Lead Developer
Daikin UK
Skills
- Strategic Leadership
- Business Growth
- Financial Management
- Budgeting
- Sales
- Key Account Development
- Marketing
- Brand Positioning
- Operations
- Logistics
- Team Development
- Training
- Health & Safety Compliance
Languages
English
Native
Spanish
Advanced
References
Available upon request.
Timeline
Managing Director
Airway Group
12.2019 - 07.2025
Operations Director
Airway Air Conditioning Ltd
03.2011 - 12.2019
Service Manager
Airway Air Conditioning Ltd
04.2008 - 03.2011
Air Conditioning Engineer
Various
04.1999 - 03.2008
Heat Pump Training Partnership - Lead Developer
Daikin UK
A-Levels -
CPD - Business Leadership, Financial Strategy, Technical HVAC Training
Similar Profiles
Scott Berger, M.D. FACGScott Berger, M.D. FACG
Chief Medical Officer at Guidance Airway SolutionsChief Medical Officer at Guidance Airway Solutions
Fiona LazzarettiFiona Lazzaretti
Scheduling Coordinator at Flourish Airway CollectiveScheduling Coordinator at Flourish Airway Collective
Juleyca RamirezJuleyca Ramirez
Ticket Agent at Airway Cleaners/ FrontierTicket Agent at Airway Cleaners/ Frontier
Nickie CondeNickie Conde
Sales Channel Lead - Broker at Arval BNP Paribas GroupSales Channel Lead - Broker at Arval BNP Paribas Group
Karen BaynesKaren Baynes
Sales & Marketing Director at Young World Leisure Group t/as BarracudasSales & Marketing Director at Young World Leisure Group t/as Barracudas